Maintenance Co-ordinator
BM Home Repairs and Maintenance Ltd is a growing Property Maintenance company based in Northern Ireland. We are looking for a reliable, organised, and proactive full-time Maintenance Co-Ordinator to support the director and help bring structure to a busy, fast-moving operation.
This is not a back-office filing role. You will be the central coordination point for the business – managing communications with customers, trades and suppliers, tracking jobs, organising schedules, payments and keeping the day-to-day running smoothly so the director can focus on winning work and growing the company.
Role Details
Position: Full-Time Maintenance Co-ordinator
Hours: 30 hours per week (5 days) (Maybe increased to 35 hours)
Rate: £14 per hour (Bonus Incentives)
Location: Remote / Work from home
Reports To: Director
Start: Immediate
Contract: Self Employed
What You Will Do
Customer Service & Administration
- First point of contact for customers; Phone calls, emails, social media, WhatsApp, etc.
- Manage and maintain the company CRM and invoicing system (Service M8).
- Recording and inputting details for work requests through to job completion and invoicing.
- Communication with customers, trades, suppliers and professional services.
- Manage all documentation relating to company activities. (quotes, invoices, purchase orders, etc).
- Maintain the supplier and subcontractor invoice tracker and flag any overdue or missing invoices.
- Manage invoicing, outgoing and incoming payments, chasing debtors.
Coordination & Scheduling
- Take incoming enquiries and log them on CRM system (Service M8).
- Schedule jobs and coordinate trades.
- Organise the director’s calendar, book meetings, and manage emails.
- Maintain the company filing system through Dropbox.
Communication Filter & Gatekeeper
- Act as the first point of contact for customers/clients, subcontractors, and non-urgent client queries.
- Log issues and queries before escalating to the director – maintenance requests, payment queries, scheduling changes.
- Screen calls and protect the director’s time from unnecessary interruptions.
- Direct all queries through a structured process so nothing falls through the cracks.
What We Are Looking For
- Experience in maintenance/construction administration or a similar coordination role.
- Familiarity with property maintenance activities.
- Strong organisational skills – you are the kind of person who keeps lists, follows up, and doesn’t let things slip.
- Comfortable working independently and remotely with minimal supervision.
- Good communication skills – confident on the phone and clear in writing.
- Proficient with basic IT – email, spreadsheets, Google Drive or similar.
- Discreet and professional – you will handle sensitive business information.
Nice to Have (Not Essential)
- Experience using CRM systems such as Service M8, Fix Flow, etc.
- Experience using accounting software such as QuickBooks, Xero, etc.
Why This Role
BM Home Repairs and Maintenance Ltd is at an exciting point. The business is growing, the demand is strong, and the team is solid. What we need now is someone to help bring structure and organisation behind the scenes so the business can scale properly.
This role has real scope to grow. As the business develops over the next 12 months, the right person will see their hours and responsibilities increase. You won’t be micromanaged – you’ll be trusted to take ownership and make the role your own.
How to Apply
Send a short email with your CV and a brief note on why this role suits you to:
Email: Info@bmhomerepairsandmaintenance.co.uk
or call 07546124928 to discuss
No agencies please. Direct applications only.
Job Type: Part-time
Pay: From £1,800.00 per month
Expected hours: 30.0 per week
Benefits:
- Flexitime
- Work from home
Work Location: Remote