About the company
A global education provider offering specialist study programmes to millions of students worldwide. The centre is the hub for instructor learning, development, and student support. We're passionate about developing every student's potential, and our team shares that mission every day.
The Role
We're looking for a Reception & Administrative Coordinator to be the welcoming face of the centre. You'll be the first point of contact for our community, managing a busy, fast-paced reception environment while keeping everything running smoothly behind the scenes.
The Details
Working hours:
* Tuesdays, Wednesdays, Fridays: 11:00–19:30
* Thursdays: 11:00–17:30
* Saturdays: 8:30–16:30
Responsibilities
* Provide a professional reception service, welcoming parents and students with warmth and efficiency.
* Manage parent communications regarding attendance, account issues, and programme updates
* Handle student sign-in/sign-out procedures and manage parent pick-up coordination.
* Collect and process new student enrolment forms and provide clear programme explanations.
* Manage phone enquiries with a professional, helpful manner- Support general administration duties and keep detailed records.
* Build and maintain positive relationships with parents and families- Juggle multiple tasks and priorities, especially during busy periods
Candidate Specification
* Proven administrative experience in a customer-facing or support role.
* Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
* Excellent telephone manner and communication skills.
* Organised, detail-oriented, and able to manage your own workload independently.
* Team player who also works well on own initiative.
* Flexible approach to working hours
* Grade B or equivalent in Maths and English GCSE (or international equivalent)
* A genuine, positive interest in children and their development
Salary description
£13.73 - £13.73 per hour