Hours: 37 per week (Mon-Fri)
Salary: £37,634 per annum
Contract: Fixed term contract ending 31st of March 2028
At Ocean Housing, we're looking for a proactive and knowledgeable Property Services Co-ordinator (Assets) to join our Property Services team. This is an exciting opportunity to play a key role in maintaining and improving our housing portfolio, helping ensure our homes remain safe, sustainable and fit for the future.
As part of a dedicated and customer-focused team, you'll undertake surveys, oversee property-related projects, support disabled adaptations, manage asset data and contribute to strategic investment decisions that directly benefit our customers and communities.
What you will be doing:
You will be responsible for coordinating and undertaking a variety of property and asset management activities, including:
* Carrying out stock condition surveys and inspections to inform asset investment decisions.
* Assessing completed works to ensure quality standards are achieved.
* Managing applications for tenant improvements and disabled adaptations.
* Maintaining accurate asset management records and property data.
* Undertaking energy assessments and supporting energy efficiency initiatives.
* Liaising with contractors, local authorities, colleagues and customers to ensure excellent service delivery.
* Investigating and resolving customer issues and complaints professionally and effectively.
* Supporting continuous improvement by monitoring performance and identifying opportunities to enhance services.
What we are looking for:
We're seeking someone who combines technical property knowledge with outstanding organisational and customer service skills.
Essential Requirements
* A Level (or equivalent Level 3 qualification)
* HNC in Building Construction or equivalent qualification
* Significant experience in asset management activities
* Experience carrying out property and stock condition surveys
* Strong IT skills, including Microsoft Office applications
* Excellent organisational, communication and customer service skills
* A methodical approach with strong attention to detail
* Ability to manage competing priorities and work independently
* Understanding of GDPR and workplace health and safety requirements
* Ability to travel across operational locations as required.
Desirable:
* Diploma in Surveying Practice or equivalent Level 5 qualification
* Domestic Energy Assessor qualification
* RICS membership
* Knowledge of the social housing sector
* Advanced Excel skills
* Experience driving service improvements and performance enhancement initiatives.
What are our benefits?
We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits:
27 days holiday + bank holidays
Professional membership fees paid
Company sick pay scheme
Workplace pension with death in service benefit
Home office work payment
Medicash health plan (including dental & optical)
Cycle to work scheme
Rewards & recognition programme
On-site parking
Employee assistance programme
Family-friendly policies
📅 Key Dates:
Closing Date: Thursday 1st of October 2026 at Midnight
Interview Date: Friday 9th of October 2026 at Stennack House, St Austell
📩 Ready to Make an Impact?
If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you.
Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon
Salary description
£37634.00 - £37634.00 per year