Role Purpose
To provide high-quality, proactive personal assistant and administrative support, ensuring that the Head of Accounts time, priorities and commitments are managed effectively. The role will have primary responsibility for diary management and will coordinate meetings, communications, travel and day-to-day administration with sound judgement, professionalism and discretion.
This is a part time role - 20 hours per week ideally.
Key Responsibilities
· Own and proactively manage a busy and changing diary, scheduling and prioritising appointments, resolving clashes and allowing appropriate time for preparation, travel and follow-up.
· Act as a professional first point of contact, assessing and prioritising meeting requests, enquiries and correspondence and responding or redirecting them as appropriate.
· Coordinate internal and external meetings, including meeting rooms, venues or virtual links, agendas and refreshments, and ensure the Head of Accounts is fully prepared.
· Attend meetings where required to take accurate notes, record decisions and actions, and follow up progress against agreed deadlines.
· Manage email or inbox activity as agreed, highlighting urgent matters, monitoring actions and helping to ensure timely responses.
· Arrange travel and accommodation, prepare clear itineraries and process expenses accurately and promptly.
· Prepare, format and proof read correspondence, reports, presentations and other documents to a consistently high standard.
· Build effective relationships across the business and with external contacts, communicating confidently and representing the Head of Accounts and AMS professionally.
· Maintain accurate and well-organised records, handling confidential and sensitive information in line with data protection requirements and company policies.
· Anticipate upcoming priorities and deadlines, provide timely reminders and support wider administrative tasks, meetings, events and ad hoc projects as required.
Key Relationships
· Internal: Head of Accounts, Heads of Division, Heads of Central functions, Executive support team · External: Clients, professional contacts, venues and travel providers.
About AMS Group
AMS Group is a UK Top 60 accountancy firm with over 40 years of experience and a strong advisory‑led approach. From our roots as a family‑run practice, we’ve grown into a nationwide business with 300+ colleagues across 14 offices, supported by continued organic growth and a successful M&A strategy. We provide bespoke, end‑to‑end services - from start‑up to exit - built on our belief that “Good advisers help your business. Great ones transform it.” Our award‑winning culture is central to who we are.
Skills, Knowledge & Experience
Experience
· Previous experience in a PA, executive support or senior administrative role, ideally supporting a senior leader.
· Demonstrable experience of managing a complex diary and balancing competing priorities in a fast-paced environment.
· Experience of coordinating meetings, preparing documents, arranging travel and monitoring actions and deadlines.
· Experience within a professional services or multi-site business would be advantageous.
Skills and Knowledge
· Highly organised, with excellent time management, attention to detail and the ability to plan ahead.
· Strong written and verbal communication skills, with the confidence to engage professionally with stakeholders at all levels.
· Sound judgement, initiative and discretion, with a clear understanding of confidentiality.
· Calm and adaptable under pressure, able to reprioritise quickly and maintain accuracy when demands change.
· Proficient in Microsoft Outlook, Word, PowerPoint and Teams, with a good working knowledge of Excel and the ability to learn new systems.
· A collaborative, flexible and solutions-focused approach, with a strong commitment to providing excellent support.
Qualifications
· Essential: A strong standard of written English and numeracy, supported by relevant qualifications or equivalent practical experience.
· Desirable: A recognised business administration, secretarial or PA qualification.
Performance Measures (Success Criteria)
· The diary is accurate, well prioritised and forward planned, with conflicts resolved promptly and minimal avoidable disruption.
· Meetings, travel and supporting materials are coordinated efficiently and the supported leader is consistently well prepared.
· Requests, correspondence, actions and deadlines are monitored and progressed in a timely manner.
· Work is accurate, professional and delivered with appropriate confidentiality and discretion.
· Internal and external stakeholders receive a responsive, helpful and professional service.
· Opportunities to improve administrative processes and ways of working are identified and implemented.
Benefits
- 23 days holiday (plus option to buy 5 additional days)
- Birthday day off
- Annual bonus scheme
- Health cash plan
- Enhanced parental pay
- Company sick pay
- Company pension scheme
- Perkbox & Employee Assistance Programme
- A supportive, award‑winning culture where people can grow and thrive
AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.