Head Of Operations

Pall-Ex Logistics have an opportunity for a Head of Operations to join our Logistics Network based in Basildon, this is a newly created role, so you’ll have the opportunity to make a real impact & difference to the team.
Role Specific Responsibilities
P&L experience is essential to understand & deliver budget requirements
Ensure Daily planning service and cost requirements are met
Ensure Depot service results are achieved daily in line with agreed targets
In house audits and compliance checks are completed by departments/managers on time and in line with agreed targets/objectives
Effective management reporting
Support customer development and retention in line with agreed targets
Transport management responsibilities on O Licence, ensure OCRS rating is maintained, and Operator licence is managed effectively
Training matrix and action plans are developed and achieved in line with set targets (transport, warehousing and H&S)
Management of all Warehouse and Transport operations
Support BDM in new business and successful integration of these customers in line with agreed SLA’s
Recruitment in all areas is met in line with budgetary requirements with a focus on removal of agency associated costs
Achieve KPI’s through management team by coaching, mentoring and developing managers to achieve and exceed.
Ensuring all HR policies and procedures are adhered to
Management control of QHSE adhering to company policies and procedures
What we'd like from you
Transport/Logistics management experience of 5 years or more
Transport Manager CPC (preferable)
3PL Experience (Preferable)
General Haulage experience (preferred)
Network experience (preferred)
Strong leadership skills with the ability to motivate and inspire a team
Ability to effectively manage multiple priorities in a fast-paced environment
Proven track record in driving operational improvements and achieving cost savings
Strong problem-solving skills with the ability to think strategically
Ability to work well independently and part of a team
Computer literate and able to use Microsoft Office including Excel to an intermediate level
What we’d like to give you
Competitive salary plus 10% bonus
25 days annual leave plus Bank Holidays (increasing with length of service)
Great pension scheme with life assurance
Employee Assistance Programme WeCare
Volunteer days
Opportunities for training and career development
We are proud to have been awarded the Gold Armed Forces Covenant and therefore we encourage veterans to apply for our roles and if the essential criteria is met then we will endeavour to offer an interview