Internal Sales Account Manager

Internal Account Manager – Training & Learning

Location: Leeds City Centre
Salary: £30,000 – £35,000 per annum + Commission
Type: Full-time, Permanent

Are you an experienced Sales or Account Management professional looking for your next opportunity within the training and learning sector?

We are currently recruiting for an Internal Account Manager to join a growing training provider based in Leeds City Centre.

This is a varied role where you will be responsible for managing learners from their initial enquiry right through to enrolment, ensuring they receive the right support and guidance throughout the process.

The Role

You will be responsible for speaking with prospective and existing learners, understanding their requirements and encouraging them to enrol onto suitable training courses.

Your responsibilities will include:

Managing a high volume of calls each day with prospective learners
Following up on enquiries and converting opportunities into enrolments
Discussing learners' requirements and recommending suitable training courses
Building strong relationships with learners throughout their journey
Encouraging and supporting learners through the enrolment process
Managing learners from initial enquiry through to completion
Completing and maintaining accurate learner records
Ensuring all forms and documentation are completed correctly
Managing administration associated with learner enrolments
Updating and managing information accurately on the CRM system
Following up outstanding information and documentation
Working towards individual targets and KPIs
What We're Looking For

We are looking for someone who is confident on the telephone, commercially minded and highly organised, with the ability to manage a busy workload and speak to a high volume of people every day.

You will ideally have experience in one or more of the following:

Sales or Internal Sales
Account Management
Training Courses
Apprenticeships
Education or Learning
Student / Learner Engagement
Customer Service within a learning environment
Working with a CRM system
Previous experience within the training, apprenticeship or education sector would be highly advantageous, although we will also consider candidates with strong sales experience and a genuine interest in working within the learning sector.

You will need to be comfortable having sales-focused conversations, following up warm enquiries and encouraging learners to take the next step and enrol.

What's on Offer?

£30,000 – £35,000 basic salary
Commission / bonus opportunity
Leeds City Centre location
Full-time, permanent position
Opportunity to work within a growing training organisation
Career development opportunities
A varied role combining sales, learner engagement and account management
If you're an experienced sales professional or have worked within training, apprenticeships, education or learner engagement and are looking for your next challenge, we'd love to hear from you.

For more information or to apply, please contact:

Shannon
INDLEE
Interaction Recruitment