Job Title:
Hotel Manager (Live-In)
Location: Blackpool
Live-in accommodation provided on site
Hours:
Full Time, 5 days out of 7 (including regular weekend working)
Salary:
Competitive, dependent on experience
About the Role
We are seeking an experienced, proactive and hands-on Hotel Manager to oversee the day-to-day operations of our successful hospitality business comprising a 17-bedroom hotel and 3 long-term rental apartments.
Due to our location, the hotel experiences significant seasonal fluctuations, with busy peak periods and quieter off-season trading. As such, we are looking for a commercially minded manager who can not only maintain exceptional guest service standards but actively drive occupancy, revenue and profitability throughout the year.
This is a live-in role requiring a flexible and committed individual who will take full ownership of the operation, lead by example and ensure the smooth running of all aspects of the business.
Key Responsibilities
Oversee the overall day-to-day running of the hotel and rental apartments.
Ensure exceptional guest experiences and high standards of customer service at all times.
Manage hotel operations including reception, housekeeping, maintenance and guest relations.
Lead, motivate and support staff to deliver excellent service standards.
Monitor occupancy levels and implement strategies to maximise revenue throughout the year.
Develop and execute sales and marketing initiatives to increase bookings, particularly during quieter trading periods.
Manage online booking channels and maintain strong review scores across hospitality platforms.
Oversee budgets, financial performance, stock control and purchasing.
Analyse profit margins, room revenue, costs and expenditure to improve overall profitability.
Ensure compliance with all health & safety, licensing and hospitality regulations.
Manage supplier relationships and negotiate cost-effective contracts where appropriate.
Deal with guest enquiries, complaints and operational issues in a professional and timely manner.
Take a hands-on approach across all areas of the business when required.
About You
The successful candidate will be:
An experienced Hotel Manager, General Manager or Hospitality Manager.
Commercially aware with strong financial and business acumen.
Confident managing budgets, profit margins, cost controls and revenue streams.
Proactive in identifying opportunities to increase occupancy and sales.
A natural leader with excellent people management skills.
Customer focused with a passion for delivering outstanding guest experiences.
Flexible and adaptable to the demands of a seasonal hospitality business.
Organised, self-motivated and able to work independently.
Comfortable taking a hands-on approach and supporting all operational areas when needed.
Benefits
Live-in accommodation provided.
Opportunity to make a genuine impact on the growth and success of the business.
Autonomy to implement ideas and drive revenue.
Long-term stable position within an established hospitality operation.This is an excellent opportunity for an ambitious hospitality professional seeking a varied and rewarding management role with full responsibility for the successful operation of a busy hotel and apartment business.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£28000.00 - £35000.00 per year