You’ll take ownership of your own customer ledger, proactively chase outstanding payments, resolve account queries and help maintain healthy cash flow.
Key responsibilities:
* Manage an allocated customer ledger and chase outstanding debt by phone and email
* Build positive relationships with customers while securing payment
* Investigate and resolve invoice and account queries
* Work closely with Sales, Commercial and Finance teams
* Identify payment risks and escalate issues where required
* Support improvements to finance processes and systems
* Assist with bank reconciliations, purchase ledger and petty cash
About you:
* Strong previous credit control experience
* Confident communicating with customers and internal teams
* Organised with excellent attention to detail
* Comfortable investigating and resolving account queries
* Happy to support wider finance duties
The role offers a hybrid working pattern of 3 days on site in Castleford and 2 days working from home
Salary description
£30000.00 - £31000.00 per year