Pay Rate: £14.40 per hour
Location: Ware, Hertfordshire (SG12 8AP)
Hours / Shifts: Monday-Thursday: 08:00-17:00 & Friday: 08:00-14:30 (40 hours per week)
Contract: Temporary ongoing
We're recruiting a proactive, detail-focused Despatch Coordinator to take ownership of daily despatch operations-ensuring goods are correctly picked, checked, packed, documented and shipped accurately and on time. If you thrive in a fast-paced warehouse environment and enjoy coordinating people, paperwork and priorities, this could be a great fit.
What you'll be doing
Coordinate and schedule daily despatch activity to meet delivery deadlines
Build and manage despatch plans to keep transport and shipments running efficiently
Verify outgoing shipments against customer orders and documentation
Ensure items are correctly labelled, packaged and meet quality standards before leaving site
Liaise with customers, carriers and internal teams to confirm delivery requirements and resolve queries
Provide clear updates to stakeholders on ETAs, delays and any issues
Prepare and process despatch paperwork (invoices, packing lists, delivery notes, etc.)
Ensure shipments meet legal, safety and regulatory requirements (including international where applicable)
Work closely with warehouse teams to allocate stock and support stock control for despatch
Monitor and report discrepancies, shortages or damage to inventory/shipments
What we're looking for
Proven inbound/despatch experience within a warehouse or logistics operation
Comfortable with a physical role, including lifting heavier items safely
Strong organisation skills and the ability to juggle multiple priorities
Clear communicator with a professional, cooperative approach-able to take direction and follow through
High attention to detail in checking, labelling and documentation
Calm under pressure with a practical, solutions-focused mindset
Working knowledge of logistics/transport processes
Confident using MS Office (Word/Excel); experience with ERP/WMS (e.g., SAP, Oracle or similar) is an advantage
Why this role matters
You'll be central to ensuring customers receive the right goods, at the right time, with the right documentation-supporting service levels, compliance, and a smooth warehouse operation.
Apply
Apply now and a member of the team at Gi Group will be in touch to discuss next steps.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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Salary description
£14.40 - £14.40 per hour