CARE CO-ORDINATOR
Harrow
Salary: £27,212.02 – £29,862.13 per annum + London Allowance
Permanent, 37.5 hours per week | Part-time hours considered
We are currently recruiting for Care Co-ordinators on behalf of a well-established specialist healthcare organisation providing 24-hour specialist care to patients and families across North West London.
This is an exciting opportunity for an organised, compassionate and proactive healthcare professional to join a caring and diverse multidisciplinary team and play a vital role in coordinating high-quality, person-centred care.
You will work alongside senior nurses and a wide range of health and social care professionals to ensure patients receive timely, coordinated support and, wherever possible, remain in their preferred place of care.
About the Role
As a Care Co-ordinator, your responsibilities will include:
Coordinating referrals and supporting patient care pathways
• Working closely with the nursing team to triage and prioritise referrals
• Acting as a key point of contact for patients, families and healthcare professionals
• Supporting a 24-hour advice and support service
• Facilitating effective communication between healthcare providers
• Monitoring referrals and maintaining accurate records
• Providing information, guidance and signposting to appropriate services
• Supporting efforts to prevent avoidable hospital admissions
• Working collaboratively with NHS 111, ambulance clinicians, GPs, community services and hospice teams
• Contributing to a compassionate, responsive and high-quality palliative care service About You
We are looking for candidates who are:
✔ Compassionate, professional and patient-focused
✔ Highly organised with excellent attention to detail
✔ Confident communicating with patients, families and healthcare professionals
✔ Able to work effectively in a fast-paced healthcare environment
✔ Comfortable working as part of a multidisciplinary team
✔ Proactive and able to prioritise competing demands
✔ Flexible to work as part of a 24-hour, 7-day service, including potential night shifts
✔ Experienced within healthcare coordination or a relevant healthcare setting
Location
The primary base is Harrow with regular travel to partner healthcare sites across the area in line with service requirements