We are seeking a compassionate and resilient Support Worker to help young people experiencing homelessness build safer, more independent futures.
Position: Young People Support Worker, DayLocation: DurhamSalary: £26,436 per annumHours: Full-time, 37.5 hours per weekContract: PermanentClosing Date: 4 October 2026
Please note that access to transport is essential due to the location of the projects and limited public transport links.
About the Role
As a Young People Support Worker, you will support residents living in supported accommodation to develop essential life skills, strengthen their resilience and move towards greater independence.
Using an assets-based and psychologically informed approach, you will build positive relationships with young people and provide personalised support based on their individual strengths, needs and ambitions.
Key responsibilities include:
Creating and reviewing SMART support plans with residents
Completing risk and needs assessments
Supporting young people to access education, training, employment and volunteering
Promoting physical health, emotional wellbeing and independent living skills
Helping new residents settle safely into the service
Responding appropriately to incidents and safeguarding concerns
Working with colleagues, external agencies and community partners
Maintaining accurate records and contributing to a safe, welcoming service
About You
You may already have experience within supported housing, homelessness, social care, youth work or another support environment. More importantly, you will bring empathy, resilience and a genuine belief in the strengths and potential of young people.
You will be able to communicate clearly, maintain appropriate professional boundaries and remain calm when faced with challenging situations. You will also be organised, proactive and confident working both independently and as part of a team.
About the organisation
You will be joining an established national charity providing accommodation, prevention and support services to people experiencing or at risk of homelessness.
The organisation is committed to ensuring the people it supports have a meaningful voice in how services are designed, delivered and improved.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Co-production Manager, Participation Manager, Lived Experience Manager, Service User Involvement Manager, Engagement Manager, Client Engagement Manager, Community Engagement Manager or Participation and Engagement Manager.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. #INDSCP
Salary description
£26436.00 - £26436.00 per year