Perhaps you're an experienced IT Engineer looking to move into an exciting new area where you can use your technical skills to build real-world AI solutions?
Our client is a growing Managed Service Provider (MSP) looking for an AI Automation Engineer to join their team in Camden. This is a fantastic opportunity for someone who wants to be at the forefront of how AI and automation can transform the way businesses operate.
Job Title: AI Automation Engineer
Salary: £26,000 – £35,000 DOE
Location: Camden / Hybrid
Hours: Monday – Friday, 37.5 hours per week, shift pattern between 8.00am – 6.00pm
Benefits: Weekly formal training, Monthly get-togethers/office lunch, health insurance discount, Company social outings, Extra day’s paid holiday for each year of service and more!
An exciting opportunity to build the future of AI & automation within an MSP
You'll work alongside an experienced technical team, developing their internal AI automation platform, creating integrations and automations, analysing data and helping identify new opportunities to use AI both within the business and for their clients.
You don't need to know everything already. If you have a strong technical foundation, a genuine curiosity about AI and automation and enjoy figuring out how things work, they are keen to hear from you.
What you'll be doing
* Developing and enhancing PIA, our client's internal AI automation tool, helping improve service desk efficiency.
* Building and maintaining automation across RMM and PSA platforms including N-able, ConnectWise and Halo.
* Investigating and developing APIs and integrations between internal and client-facing systems.
* Working with data from multiple platforms to clean, reconcile and analyse information.
* Creating and maintaining Power BI dashboards and reports covering service delivery, client health and financial performance.
* Identifying opportunities where AI and automation can save time, improve processes or enhance the client experience.
* Using tools such as Microsoft Copilot, Claude and Microsoft Foundry to develop practical, business-focused solutions.
* Supporting AI projects from the initial idea and requirements gathering through to development, testing and implementation.
* Creating clear documentation so that solutions can be understood, maintained and developed further.
* Measuring the operational and commercial impact of the automations you deliver.
What we're looking for
We're open to candidates at different stages of their career.
You could be a recent graduate with a degree in Computer Science, AI, Data, Business Systems or a related subject, or an IT/Software/Automation Engineer looking to develop their career further.
You'll ideally have:
* Strong analytical and problem-solving skills.
* A good working knowledge of Microsoft 365 and Power Apps.
* Some experience with Python and/or PowerShell.
* An interest in data analysis and working with different data sources.
* Some experience with Power BI.
* A genuine interest in AI, automation and emerging technology.
* The ability to understand and work with APIs and integrations, or a willingness to learn.
* Good attention to detail and a structured approach to documentation.
* The ability to explain technical concepts clearly to non-technical colleagues.
* A proactive approach and the confidence to ask questions, investigate problems and find solutions.
For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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Salary description
£26000.00 - £35000.00 per year