Administrator

Administrator
 
Location: Fareham
Salary: £29,174 per annum
Hours: Monday to Friday, full-time hours
Contract: please note, this a 12 month fixed term contract
 
We are currently recruiting for an Administrator to join an established organisation operating within the construction, maintenance and facilities management sector.
 
This is a fantastic opportunity for an organised and enthusiastic administrator to join a busy team, supporting the coordination of property repairs and maintenance services.
 
The Role

Accurately record and update information relating to new and ongoing repairs, appointments and jobs across internal systems.
Manage shared inboxes and respond to emails and queries from clients, operatives, subcontractors and internal teams.
Support the Service Manager with daily planning, allocating operatives and subcontractors based on skills, availability, location and appointment requirements.
Coordinate materials and equipment ordering, ensuring the correct materials are available and used in line with specifications.
Monitor customer satisfaction, assist with surveys and contribute to regular client reporting and performance updates.
Identify and escalate issues where required, ensuring effective communication between customers, operatives, subcontractors and management. About You

Previous administration experience within a busy, customer-focused environment.
Strong working knowledge of Microsoft Office, particularly Word and Excel.
Excellent attention to detail and accurate data entry/keyboard skills.
Good organisational skills with the ability to prioritise and manage competing demands.
An understanding of building maintenance trades would be advantageous.
Good knowledge of local geographical areas, routes and travel times.
GCSEs or equivalent in Maths and English at Grade C or above. Is this of interest to you or someone you may know? Send your CV over to be considered! 
 
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