Principle Account Manager

Principal Account Manager

Location: Hitchin

Hours: Monday to Friday (Hybrid)

We are seeking an experienced and commercially focused Principal Account Manager to join the sales team. You will be responsible for driving the profitable growth of existing customer accounts while delivering excellent customer service throughout the sales lifecycle, from quotation and contract review through to order fulfilment.

This is a great opportunity for an experienced Account Manager or Sales professional with a strong technical background, ideally within electrical engineering or manufacturing. Working closely with the Head of Sales, you will also play an important role in developing the Account Management team and supporting long-term sales growth.

Key Responsibilities as a Principal Account Manager

Manage and grow existing customer accounts, identifying opportunities to increase revenue and profitability
Take the lead in processing requests for quotations and quote submissions for existing and new business opportunities
Follow up quotations with customers to maximise sales opportunities
Manage the contract review process, ensuring new orders are reviewed and processed efficiently
Liaise with procurement, manufacturing, and internal stakeholders to ensure customer delivery expectations are achieved
Build and maintain strong, collaborative relationships with key customer contacts
Regularly meet with existing customers to conduct business reviews and identify new opportunities
Develop and maintain long-term customer relationships
Monitor sales objectives and targets, working towards achieving or exceeding them
Produce and maintain accurate sales reports
Support the Head of Sales in developing and implementing sales strategies for long-term profitable customer growth
Assist with the day-to-day management, development, and mentoring of the Account Management team
Identify and pursue new business opportunities
Work collaboratively with customers, suppliers, and internal teams
Provide commercially focused solutions to meet customer needs
Remain motivated and focused when faced with challenges

Skills & Experience as a Principal Account Manager

Proven experience in account management or sales, preferably within electrical engineering or manufacturing

Strong technical understanding within a manufacturing or engineering environment
Demonstrable success in achieving or exceeding sales targets
Experience developing and maintaining long-term client relationships
Excellent verbal and written communication skills
Strong commercial awareness and understanding of contract equipment manufacturing
Excellent attention to detail
Strong analytical and problem-solving skills
Ability to make sound commercial and business decisions
Good knowledge of Microsoft Excel, Word, PowerPoint, and other PC applications
Ability to build strong relationships with clients, suppliers, and internal stakeholders
Ability to collaborate effectively with cross-functional teams
Self-motivated with the drive to pursue new opportunities and engage new clients
Full UK driving licence
Willingness and ability to travel within the local area as requiredApply now or contact David Stoleru at ProTech Recruitment in Hemel Hempstead