St Neots
Temp to Perm
We are a well established international manufacturer with our solutions used in multiple industry sectors all over the world. We now require an engineering planner/scheduler to plan and coordinate Service Engineer activities efficiently, ensuring customer visits, planned maintenance, breakdowns and project work are scheduled with the right resources, information and materials.
* Plan and schedule planned maintenance, breakdown, commissioning, warranty and project visits
* Allocate work to Service Engineers based on competence, location, availability and customer requirements
* Maintain accurate engineer diaries and optimise routes to improve utilisation and reduce unnecessary travel
* Confirm appointments with customers and provide timely updates when schedules change
* Ensure work orders contain the correct scope, site information, permits, risk information and customer contacts
* Coordinate parts, tools, access equipment and subcontract support so work can be completed as planned
* Monitor outstanding work, overdue visits and schedule risks, escalating issues where required
* Support urgent breakdown planning and reprioritise resources to meet customer needs
* Review completed visits, service reports and follow-up requirements to support timely closure
* Maintain accurate planning, customer and installed-base information within business systems
* Work with Service Managers to balance workload, capacity, holidays, training and regional coverage
We invite applications from experienced Service Schedulers/Engineering Planners who are available to start immediately and can offer an attractive rate of pay and the possibility of a permanent role for the right candidate
Salary description
£35000.00 - £35000.00 per year