Account Manager

Account Manager
City of London
£80,000 per annum

Brand new opportunity for an experienced Account Manager (Building Services) to join a market-leading building services company, managing a prestigious portfolio of commercial properties across the City of London.
This is an excellent opportunity for an experienced building services professional looking to take full ownership of a high-value account, develop their leadership skills and play a key role in the continued growth and success of the business.

As Account Manager, you will have overall responsibility for the operational and commercial performance of the account, including P&L, WIPs, client relationships, engineering teams, subcontractors, compliance, KPIs and SLAs. You will also identify and develop opportunities for additional works and projects across the portfolio.

Account Manager (Building Services) Duties:
Take overall responsibility for the delivery of planned and reactive maintenance across a portfolio of prestigious commercial properties within the City of London.
Oversee all assets and maintenance activities through the client’s CAFM system, ensuring delivery is aligned with the agreed maintenance strategy.
Manage and develop a high-performing engineering and FM team, providing leadership, direction and support.
Build and maintain strong relationships with key client stakeholders, acting as the primary point of contact for operational and service-related matters.
Manage the account’s Profit & Loss (P&L), budgets, WIPs and commercial performance.
Analyse PPM schedules, asset data and service performance to identify efficiencies, cost savings and opportunities for contract growth.
Identify, scope and deliver additional works, projects and enhanced service opportunities.
Ensure full statutory, regulatory and contractual compliance across all FM operations.
Coordinate statutory inspections and ensure all actions are completed within agreed timescales.
Manage subcontractors and specialist contractors to ensure high-quality service delivery.
Monitor and maintain agreed KPIs and SLAs, ensuring consistent service performance.
Investigate service failures and implement effective, sustainable corrective actions.
Ensure internal audits are completed in line with company policies and standards.
Produce and review operational and commercial reports for both the client and senior management.
Drive continuous improvement across the account, identifying opportunities to improve service delivery, efficiency and profitability. Account Manager (Building Services) Requirements:
Qualified in electrical engineering, electrical installations or mechanical engineering — C&G, NVQ, EAL or equivalent.
Minimum 3 years' management experience within commercial building services/facilities management.
Strong technical building services background.
Proven experience managing commercial properties and engineering teams.
Excellent client-facing and stakeholder management skills.
Strong commercial awareness with experience managing P&L and budgets.
Experience managing subcontractors and supply-chain partners.
Proven ability to lead, motivate and develop engineering teams.
Experience working to contractual KPIs and SLAs.
Strong communication, organisational and problem-solving skills. Salary & Package:
£80,000 per annum
Monday to Friday, 8am – 5pm
Private health & dental care
Company pension scheme
25 days annual leave + bank holidays
Internal progression opportunities
Additional training and professional development If you're an experienced Account Manager / Contract Manager within commercial building services looking for an £80,000 opportunity managing a prestigious portfolio across the City of London, apply today