Onsite in Stevenage, Hertfordshire
£800 per day inside ir35
Active SC clearance essential - MOD SC preferred
We are looking for an experienced Cisco Collaboration Engineer to join a secure, high-profile technical environment in Stevenage, supporting Cisco telephony, unified communications and videoconferencing services.
This is a long-term contract through to December 2027, offering the opportunity to work on both project delivery and complex operational issues within a technically demanding environment.
The Role
You will be responsible for:
Delivering and supporting Cisco Telephony & Videoconferencing projects
Providing specialist support to L1/L2 teams on complex technical incidents
Leading major incident resolution, including RCA and action planning
Supporting problem management and continual service improvement
Troubleshooting Cisco UC, voice and video environments
Producing and maintaining HLD, LLD and technical documentation
Performing hardware and configuration testing
Providing knowledge transfer to engineers and technical teams
Working closely with technical leads, SDMs and customer stakeholders
Key Technical Experience
We're looking for strong Cisco collaboration experience, including:
5+ years' Cisco experience
Cisco CUCM v12.5
Cisco Unity Connection
Cisco Jabber
Cisco IP Phones
Cisco Meeting Server (CMS)
Cisco videoconferencing endpoints
Cisco TMS
SIP / H.323
VMware v7/v8Experience with Kurmi, Telisca, Prognosis, PeterConnects, real-time monitoring tools, WAN/LAN networking or network security would be advantageous.
Security Requirements - Essential
Due to the nature of the environment:
Active UK SC clearance is essential
Sole UK national only
Candidates must have spent no more than 28 days outside the UK during the last 5 years
MOD SC clearance is preferred
100% onsite in Stevenage is required
Must be able to work PAYE through an Umbrella company
The Person
We're looking for someone who is technically strong, methodical and comfortable working on complex incidents and projects. You should have excellent communication skills, a strong customer-service mindset and the ability to work effectively as part of a wider technical team.
If you're an SC-cleared Cisco Collaboration / UC Engineer with strong CUCM and video conferencing experience, I'd be keen to hear from you.
Apply now, or email your CV to me at (url removed)
Salary description
£750.00 - £800.00 per day