Parts Machinery Manager

Parts Machinery Manager

Salary: £35,000 – £40,000

This is a hands-on management role within a small, close-knit team, offering the opportunity to take ownership of a varied area of the business. You’ll oversee parts sales and stock, e-commerce fulfilment, customer service and showroom machinery sales, while working closely with the service department to ensure customers receive the right products and parts efficiently.

Key responsibilities
Oversee the day-to-day operation of the parts and machinery department
Manage parts sales, purchasing and stock control
Coordinate and oversee e-commerce orders and fulfilment
Ensure customers receive accurate, knowledgeable and professional advice
Work closely with the service department to source and supply parts efficiently
Support showroom machinery sales and help customers select the right equipment
Maintain effective stock levels and identify opportunities to improve availability and reduce excess stock
Monitor sales, margins and departmental performance
Develop efficient processes and identify opportunities to improve the customer experience
Support and coordinate the small team, leading by example and maintaining high standards
Build strong relationships with suppliers, customers and manufacturersThe ideal candidate 

We’re looking for someone who is experienced, organised and commercially minded, with the confidence to take ownership of a department within a small business.

You’ll ideally have:

Previous experience in a parts, automotive, agricultural or garden machinery environment
Experience in a supervisory, management or senior parts role
Strong knowledge of parts identification and parts catalogues
Excellent stock control and organisational skills
Good commercial awareness, including sales and margins
Excellent customer service and communication skills
Confidence using computerised parts, stock and e-commerce systems
A proactive approach with the ability to work independently and make decisions
A practical, hands-on approach and willingness to get involved where neededHours Monday – Friday: 8:00am – 5:00pm
Alternate Saturdays: 8:00am – 12:00pm

This is an excellent opportunity for an experienced parts professional looking to take the next step into a management position with genuine responsibility and autonomy, within a well-established and growing garden machinery business