Hours: Monday to Friday, 9:00am - 5:00pm
Pay: £12.71 - £13.00 per hour
Contract: Temporary to Permanent
Pay increase upon successful completion of the temporary-to-permanent period
Are you organised, approachable and proactive, and looking for a varied role where no two days are quite the same?
Due to an exciting increase in our property portfolio across both student accommodation and residential lettings, we are looking for an enthusiastic Office Administrator to join a busy and growing estate and lettings team.
This is much more than a traditional administration position. You'll be involved throughout the lettings journey - from advertising properties and arranging viewings to supporting new tenants with their move-in and ensuring all the necessary paperwork, council and utility arrangements are completed.
You'll communicate with a wide range of people every day, including students, private tenants, landlords, social housing contacts, local councils, contractors and utility providers, making this an interesting and people-focused role.
The Role
Working at the heart of the lettings office, you'll help ensure the property portfolio is efficiently managed and prospective and existing tenants receive a professional and friendly service.
Your responsibilities will include:
Creating, uploading and managing property advertisements on OpenRent and other relevant platforms
Ensuring property listings are accurate, attractive and kept up to date
Responding to enquiries from prospective tenants and providing information about available properties
Managing and coordinating the property viewing diary, ensuring appointments are organised efficiently for Louisa
Booking, confirming and rearranging property viewings with prospective tenants
Following up on enquiries and helping move prospective tenants through the lettings process
Preparing tenancy documentation and completing the administration required when a new tenant is secured
Coordinating tenant move-ins and ensuring all necessary documentation is completed
Liaising with local councils regarding council tax and other tenancy-related matters
Communicating with gas, electricity, water and other utility providers when tenants move in or out
Engaging with students, private tenants and individuals within social housing
Maintaining accurate tenant, landlord and property records
Supporting tenancy renewals, move-ins and move-outs
Liaising with landlords, contractors and tenants regarding property matters and maintenance requirements
Helping coordinate maintenance enquiries and ensuring issues are directed to the appropriate person
Providing ongoing administrative and customer service support to tenants throughout their tenancy
Managing telephone calls, emails, filing, data entry and general office correspondence
Supporting the wider team with additional duties as the property portfolio continues to expand
About You
We're looking for someone who is friendly, confident, organised and comfortable dealing with a wide variety of people.
You'll need to be able to manage several priorities at once, whether that's arranging a last-minute viewing, responding to a tenant enquiry, updating a property advert or making sure the paperwork for a new tenancy is ready.
Previous experience within administration, lettings, property, housing or customer service would be beneficial, although a positive attitude, strong communication skills and a willingness to learn are equally important.
You should be comfortable using computers and online systems, have good written and verbal communication skills and be confident speaking with tenants, landlords and external organisations.
Why Join?
This is an excellent opportunity for someone looking for a position that combines administration, property, customer service and coordination.
With the portfolio expanding across both student and residential lettings, you'll have the opportunity to develop a broad understanding of the property and lettings sector while becoming an important part of a busy team.
Monday to Friday, 9:00am - 5:00pm
£12.71 - £13.00 per hour, with an increase in pay following successful completion of the temporary-to-permanent period.
If you're organised, personable and enjoy being kept busy, this could be the perfect opportunity to develop your career within a growing property business.
Apply today to find out more.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£12.71 - £13.00 per hour