You will be the trusted advisor that proactively onboards customers into our e.club programme while supporting the Digital Sales Team turning conversations into opportunities to develop future sales and improve digital engagement.
About the Role
Process stock and indent orders for customers, highlighting our website as an alternative option.
Supporting customers with pricing, product advice and follow-up activity.
Maintaining accurate CRM records to support a seamless customer journey and boarder visibility.
Onboarding customers into our e.club program, helping them get the most from our digital offering.
Proactively engaging with existing, new and inactive customers to drive digital module.
Qualifying inbound enquiries and identifying new sales opportunities.
Working closely with our sales teams to ensure opportunities are handed over effectively.
Benefits
Company contributory pension and life assurance schemes
Flexible buy/sell holiday scheme
Eye care vouchers
Cycle to Work Scheme
Fiat discount offer
Free Parking Provided
Requirements
Thrives in providing a positive customer experience
Has a commercial mindset and can recognise opportunities to add value.
Takes pride in taking ownership
Is organised, resilient and motivated by achieving results.
Comfortable using our systems and digital platforms
Salary description
£26000.00 - £28000.00 per year