This role is key in supporting the day-to-day operations of the London office, Helpdesk enquiries, administration, supplies and assisting with logging of M&E jobs. Also, assisting the Facilities Manager on a range of projects and working with the wider team. This is a 5-day office-based role.
Responsibilities will include: -
- Responding to, actioning, and monitoring all Facilities Helpdesk enquiries (email, Teams messages, and calls), and assigning tasks to relevant departments
- Daily up-keep and maintenance of the Facilities Helpdesk inbox, helpdesk job log and associated folder/filing systems
- Be the main contact for London staff regarding faults, failures, spills leaks etc and co-ordinate the right resources to fix and resolve issues.
- Liaise with contractors and suppliers including building management, cleaning, M&E, and all other FM related service providers/subcontractors.
- Everyday liaison with the on-site M&E engineer & other sub-contractors
- Ensure permits to work are in place for contractors, ensuring compliance with safety protocols and Helpdesk/H&S procedures
To apply you will need 18 months + experience in Facilities/Building Management within a corporate office setting.