Workshop Controller

Are you an experienced automotive professional seeking a rewarding career opportunity? Our client, an established automotive dealership in Chelmsford, Essex, is looking to appoint a highly skilled Workshop Controller to oversee their busy service department. This is an excellent chance for a motivated individual to join a reputable organisation committed to quality service and customer satisfaction. The Workshop Controller will play a crucial role in managing workshop operations, ensuring efficient workflow, and maintaining high standards of vehicle repair and servicing.

Benefits:

Competitive salary of up to £50,000 per annum
Monday to Friday working hours, 8:00 am to 5:00 pm, plus a 1 in 3 Saturday rota, 8:00 am to 1:00 pm
Stable, full-time position with career progression opportunities within a reputable dealer group
Supportive team environment fostering professional growth
Ongoing training and development programmes
Friendly workplace promoting team collaboration and quality service deliveryDuties of a Workshop Controller:

Coordinate daily workshop activities to ensure efficient vehicle processing
Allocate work to technicians based on skills, experience, and workload
Monitor progress of repairs and services to ensure deadlines are met
Liaise with the Aftersales Manager regarding workshop capacity and operational issues
Communicate regularly with customers, providing updates and managing expectations
Oversee job card administration and workshop documentation for accuracy
Ensure all work is completed to quality standards before vehicle release
Collaborate with the Parts Department to maintain necessary parts and resources
Support health and safety procedures within the workshop environment
Monitor technician productivity and support continuous process improvements
Assist the Aftersales Manager in maintaining an organised, efficient, and customer-focused workshopRequirements of a Workshop Controller:

Minimum of 1 year of experience in a similar role, such as Workshop Controller, Service Advisor, or Senior Technician
Strong understanding of vehicle servicing, diagnostics, and repairs
Excellent organisational and time-management abilities
Effective communication skills with colleagues and customers
Capable of prioritising multiple tasks in a fast-paced environment
High level of attention to detail and commitment to quality standards
Proactive problem-solving approach
Good IT skills for maintaining job records and documentation
Full UK driving licenceContact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic Workshop Controller opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today