Debt Advice Caseworker

Debt Advice Caseworker (Ex-Offender Support)
Based across Bridlington and Scarborough
Up to £30,000 per year
Full-time, Permanent
About the role
We are recruiting for an experienced Debt Advice Caseworker to support individuals with complex financial circumstances, including problem debt, benefit issues and financial instability. Working across probation services, community activity hubs and prison settings, you will provide practical debt and money advice to help people regain financial control and work towards long-term stability.
This role is ideal for candidates with experience delivering debt advice, money guidance or welfare support within organisations such as Citizens Advice, housing associations, local authority welfare teams, debt charities or similar support-focused environments.
Please note: this is not a debt collection, enforcement or commercial finance role. We are specifically seeking candidates who have experience supporting people with problem debt and financial hardship.
The role involves:

Managing a caseload of individuals and providing tailored debt and money advice
Conducting full financial assessments, including income, expenditure and debt reviews
Supporting clients to prioritise debts and develop realistic repayment plans
Negotiating with creditors, landlords, utility providers and enforcement agencies
Providing guidance on benefits, entitlements and financial support options
Helping individuals improve budgeting skills and financial resilience
Maintaining accurate and compliant case records
Working across community locations and prison environments as requiredYou’ll need:

Proven experience delivering debt advice, money guidance or financial inclusion support
Experience within Citizens Advice, debt charities, housing, welfare advice or similar services
Strong knowledge of problem debt, budgeting, creditor negotiations and benefit systems
Experience supporting vulnerable or socially excluded individuals, including ex-offenders
Excellent communication and relationship-building skills
Ability to effectively manage a caseload and maintain accurate records
A full driving licence and access to your own vehicle
Willingness to undergo an enhanced DBS check and security clearance vetting
Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting.

If this sounds like the perfect role for you then please submit your CV.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Aspire Recruitment is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Should you apply for this role, we will process your data as detailed in our