Facilities Maintenance Account Manager

Facilities Maintenance Account Manager

Location: Office-based in Bishop's Stortford (with occasional client site visits)

Salary Guide: £35,000-£45,000 per annum (DOE)

Permanent Vacancy

We are looking for a confident, commercially minded Facilities Maintenance Account Manager to take ownership of key client relationships and support growth across a commercial maintenance portfolio. This is a client-facing role suited to someone who understands facilities management delivery and can price work accurately while keeping service standards high.

The Role:

You'll act as the main point of contact for assigned accounts-building

trust with clients, coordinating works with operational teams, and

ensuring quotations and estimates are produced efficiently and accurately.

Key Responsibilities:

Produce accurate pricing, estimates and quotations for new work opportunities and contract variations
Develop and maintain strong client relationships, acting as a trusted day-to-day contact
Identify opportunities to grow accounts (additional services, reactive works, PPM enhancements)
Liaise with internal teams and subcontractors to ensure smooth job delivery and client satisfaction
Support service performance through clear communication, issue resolution and proactive account management
Maintain accurate records and commercial information to support reporting and decision-making

What We're Looking For:

Proven experience in Facilities Management and commercial maintenance (client-side or service provider)
Strong estimating/pricing ability and commercial awareness
Excellent relationship management, communication and negotiation skills
Highly organised with a proactive, solutions-focused approach
Comfortable working office-based and visiting sites when required

HRGO Recruitment offers permanent and temporary jobs across the UK. You must have current UK right to work to be considered. We aim to respond to all applications. HRGO is an equal opportunities employer