Property Assistant

Property Assistant
Working pattern: Monday to Friday 8-5pm (40 hour contract)
Are you a proactive, detail-oriented professional with a passion for property management? We’re looking for a Property Assistant to become a key player in this dynamic and supportive team. You’ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants.
Benefits:
* Perkbox – 24/7 discounts, wellbeing support, online GP access & more
* Company Pension Scheme
* Group Life Assurance (up to 3x salary, subject to service)
* Staff Discount on all products
* Cycle to Work Scheme
* Employee Assistance Programme
* Long Service Awards
* 23 days annual leave + bank holidays + your birthday off
Key responsibilities:
* Supporting all aspects of managing the company’s residential and commercial property portfolio.
* Keeping property records accurate and up-to-date using our management software.
* Maintain records of maintenance requests and history for each property.
* Answering telephones, handle tenant queries and redirect calls as necessary.
* Communicate with residential and office tenants, agents and housing associations.
* Coordinate with third-party contractors to schedule inspections.
* Management of the maintenance email inbox and maintain continuous communication with the property team.
* Handle general administrative tasks, including key distribution to agents, tenants, and contractors.
* Scan, index, and organise documentation to support daily property team operations.
* Report directly to the Assistant Property Manager and other relevant senior team members.
* Obtain quotations and pricing for appliances, materials, furnishings and related items.
* Conduct meter readings and handle utility change notifications for move-ins and move-outs.
* Attend property visits and inspections as required.
* Perform various ad hoc tasks that arise within the property department.
What You’ll Bring:
* Strong organisational and communication skills.
* A proactive attitude and ability to multitask in a fast-paced environment.
* Experience in property management or a similar administrative role is a plus