This is a varied, hands-on 360° role, combining office administration, stock management, logistics, shipping and customs, with occasional warehouse duties. The successful candidate will need to be highly organised, numerate and detail-oriented, while being comfortable working as part of a small team where everyone contributes.
Please note: working hours are 07:15 to 16:30 Monday to Thursday and 07:15 to 14:30 on Friday (39 hours per week). The 07:15 start is non-negotiable.
ROLE of the Office Coordinator:
* Maintaining accurate stock records at all times
* Managing the shipping process, from placing orders through to delivery into the UK duty-paid warehouse
* Ensuring customs, excise and shipping procedures are followed correctly
* Processing data entry and stock transfers
* Processing sales orders and invoicing
* Coordinating general logistics and ad-hoc administrative tasks
* Answering calls from existing and prospective customers
* Taking and processing customer orders, alongside the secretary
* Arranging couriers and deliveries
* Loading and unloading delivery vehicles using a forklift if needed (training provided)
* Willing to support general warehouse operations, including lifting and moving wine cases, if needed
PROFILE:
* French and/or Spanish at intermediate level, ideally
* Previous experience in office administration or a similar coordination role
* Strong committment showed in previous roles
* Experience using computerised stock management systems is highly desirable
* Previous experience in the wine sector, or a strong genuine interest in wine
* Good numerical and IT skills, with the ability to work accurately with order processing and stock management systems
* Knowledge of customs, excise and shipping procedures, both within and outside the EU
* Knowledge of bonded warehousing would be advantageous
* Highly organised, efficient and meticulous, with excellent attention to detail
* Analytical and thorough, with the ability to think laterally and solve problems
* Excellent communication skills and a strong team-player mentality
* Comfortable working in a small team where collaboration and flexibility are essential
* Physically able to carry out warehouse duties, including lifting wine cases
* Forklift experience would be an advantage, although full training can be provided
* Must be willing and able to start work at 07:15 every morning – non-negotiable
SALARY & BENEFITS
* £30,000 – £40,000 per annum, depending on experience and skills
* Additional benefits to be confirmed
Salary description
£30000.00 - £40000.00 per year
