The Distribution Centre (DC) Administrator is responsible for coordinating inbound shipments, maintaining supplier communications, processing retail and direct orders, and ensuring all operational documentation meets compliance requirements. The role supports the efficient flow of goods through the Distribution Centre by managing delivery bookings, tracking inbound shipments, maintaining accurate records, and ensuring adherence to company and customer standards.
Key Responsibilities
Supplier Documentation Management
Request packing lists, commercial invoices, and compliance documentation from suppliers prior to shipment dispatch
Review and validate documentation to ensure accuracy of SKU information, quantities, carton details, and product classifications
Maintain accurate electronic filing of all supplier documentation within shared company systems, organised by supplier, purchase order, and delivery date
Ensure all documentation is complete and available before goods arrive at the Distribution Centre
Inbound Deliveries & Booking Administration
Coordinate delivery slot bookings with warehouse operations in advance
Confirm delivery requests with suppliers and issue booking references
Update ERP system and inbound shipment tracker with delivery schedules, ETAs, and booking information
Monitor booking confirmations and investigate delayed or unconfirmed deliveries
Escalate potential service disruptions to management where appropriate
Third-Party Logistics (3PL) & Carrier Coordination
Provide pre-alert notifications to logistics providers, including carton manifests, ETAs, purchase order references, and supporting documentation
Track inbound shipment progress and proactively obtain updates on delayed deliveries
Ensure logistics partners receive all mandatory shipping, import, and export documentation
Monitor service level agreement (SLA) performance and escalate recurring operational issues
Act as a key liaison between suppliers, carriers, and warehouse teams to ensure effective communication
Retail & Direct Order Administration
Process customer orders in line with retailer and business-specific requirements
Verify order details, including SKU information, quantities, pack sizes, and pallet configurations
Manage order amendments, cancellations, and customer requests in a timely manner
Support the accurate and efficient fulfilment of orders through effective administration
Compliance & Documentation Control
Validate product labelling, barcode information, carton markings, and shipping documentation against company and customer standards
Identify and escalate non-compliant deliveries or documentation issues to the Inventory Manager
Maintain audit-ready compliance records for suppliers, customers, and inbound shipments
Ensure all operational documentation complies with internal procedures and regulatory requirements
Support internal and external audits as required
Skills & Experience
Essential
Previous experience in a warehouse, distribution centre, logistics, or supply chain administration role
Strong administrative and organisational skills
Experience using ERP, WMS, or MRP systems
Proficiency in Microsoft Office, particularly Excel
Excellent attention to detail and data accuracy
Strong communication and stakeholder management skills
Ability to prioritise workload in a fast-paced operational environment
Desirable
Experience working with third-party logistics providers (3PLs)
Knowledge of import/export documentation and supply chain compliance requirements
Experience within retail, beauty, or e-commerce distribution environments
Understanding of inventory control processes and warehouse operations
Experience using Navision, LEA REPLY WMS
Key Competencies
Attention to Detail
Planning and Organisation
Communication Skills
Problem Solving
Customer Focus
Accountability
Teamwork & Collaboration
Continuous Improvement
If interested, please apply through CV Library with your CV
Salary description
£15.00 - £15.00 per hour