Account Manager

Winchmore Tutors has been providing 1:1 and small-group specialist tuition since 2008, working with schools and local authorities from across the country. We support students of all backgrounds and needs, providing a high-quality, safe, and inclusive learning packages.

Our Account Managers work closely with clients, parents/carers, students, and tutors to manage the overall success of tuition and educational outcomes.

In this role you would work to maintain relationships with clients, maintain communication with parents/carers, students and tutors, and quality assure and monitor all tuition that takes place.

Main Duties and Responsibilities

* Client and Account Management

* Serve clients, ensuring their needs are met

* Place and fill all placements in 'submission accepted'

* Resource for placements where the tutor is unable to continue tuition

* Monitor tuition and outcomes, ensuring students access their full hours and make progress towards their individual goals

* Perform set-up and review meetings

* Monitor your student's attendance and lesson summaries on a daily and weekly basis

* Put in place attendance reviews where required

* Checking details on our systems

* Ensuring any student or safeguarding concerns are handled in the correct manner

* Communicate with LAs in a timely manner.

* Monitor the end of tuition and manage extensions

* Support other members of staff and roles, in particular, assisting with our revision camps during holiday periods

* Any other administrative tasks