Administrative Assistant / Receptionist
Location: Battersea Reach, London
Salary: £30-35,000 per annum
Hours: Full-time, Monday to Friday, 9:00 AM – 5:30 PM
About Us
We are a boutique property and land auction house based in Battersea, London, specialising in both commercial and residential property sales. Through our online auction platform, we facilitate fast and efficient pre- and post-auction transactions.
As our business continues to grow, we are looking for an enthusiastic, highly organised and personable Administrative Assistant to join our dynamic and growing team.
This is a varied and hands-on role, combining office administration, client-facing reception duties, auction day support and marketing coordination. The successful candidate will be an important part of the day-to-day running of our London auction centre and will act as a welcoming and professional first point of contact for clients, buyers, sellers, agents and visitors.
If you are organised, confident, professional and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you.
Key Responsibilities
London Auction Centre & Reception
- Act as the professional and welcoming face of our London auction centre, creating a positive first impression for clients, buyers, sellers, agents and visitors.
- Manage the reception area and act as the first point of contact for all visitors to the office.
- Welcome and assist clients and visitors, ensuring they are directed to the appropriate member of the team.
- Answer and manage incoming telephone calls in a professional and personable manner.
- Manage general enquiries received by phone, email and in person, escalating matters to the relevant team member where appropriate.
- Coordinate auctions and assist with the smooth running of auction day.
- Maintain a professional, organised and presentable reception and office environment at all times.
- Receive and distribute post, packages and deliveries.
- Liaise with couriers, suppliers, contractors and other external contacts as required.
Office Administration
- Work closely with the Director and her Executive Assistant to support the smooth running of day-to-day office operations.
- Manage internal and external correspondence, including phone calls, emails, letters and packages.
- Perform general administrative and data-entry tasks, including maintaining accurate property records and internal databases.
- Oversee office supplies and ensure the office is well stocked and operational.
- Assist the sales team with a variety of administrative tasks as required.
- Help coordinate auctions, meetings and other office activities.
Auction Administration
- Assist with the preparation and administration of our weekly property auctions.
- Upload property stock to our website and ensure all property details, photographs and supporting information are accurate and up to date.
- Maintain accurate records of online bidders and update internal databases.
- Assist with the administration of pre- and post-auction sales and transactions.
- Liaise with the sales team and other departments to ensure property information is accurate and auction deadlines are met.
The Ideal Candidate
We are looking for someone who is:
- Highly organised with excellent attention to detail.
- Confident, personable and professional, with a natural ability to make clients and visitors feel welcome.
- Comfortable acting as the first point of contact for a busy London office.
- An excellent communicator, both verbally and in writing.
- Able to manage multiple tasks and prioritise effectively in a fast-paced environment.
- Proactive, reliable and able to work independently as well as part of a team.
- Confident using Microsoft Office, and Canva is a must!
- Interested in property, auctions and/or marketing, although previous property experience is not essential.
- Presentable and professional, with a strong customer-service mindset.
What We Offer
- A varied and interesting role within a growing boutique property auction business.
- The opportunity to work closely with senior members of the team and gain broad experience across property, auctions, administration and marketing.
- A friendly, professional and collaborative working environment.
- A central role within our London auction centre, with significant client and industry interaction.
If you are an organised, enthusiastic and personable individual looking for a varied role within the property industry, we would love to hear from you! Send your CV to Whitney@barneyestates.co.uk