Belfast City Centre
£13.50 per hour
Weekly Pay
Monday to Friday, 9:00am - 5:00pm (35 hours per week) One week in every five working 10:00am - 6:00pm
Minimum 3-Month Temporary Contract
Immediate Start Available
About the Role
We are currently recruiting for a Customer Introducer / Executive to join a well-established financial services organisation based in Belfast City Centre.
As a Customer Introducer, you will be the first point of contact for customers who have already expressed an interest in the company's products and services. This is a varied and customer-focused role involving both inbound and outbound calls, however this is not a cold-calling position. All customers are pre-engaged and have requested further information.
Your role will involve providing a friendly, professional, and efficient experience while arranging appointments between customers and the advisory team.
Key Responsibilities
Speak with customers via inbound and outbound telephone calls.
Introduce customers to the company's products and services.
Schedule appointments between customers and retirement advisers.
Maintain accurate records and manage customer call-back diaries.
Deliver exceptional customer service during every interaction.
Build customer confidence through clear and professional communication.
Ensure all administration and system updates are completed accurately.
What We're Looking For
To be successful in this role, you will have:
Previous experience in a customer service, sales, retail, hospitality, financial services, or similar environment.
Confidence speaking with customers over the phone.
Excellent communication and active listening skills.
Strong attention to detail and organisational abilities.
Good computer literacy, including experience using Outlook, Microsoft Word, and CRM systems.
The ability to work towards targets and deadlines without compromising quality.
A minimum of GCSE English and Maths (or equivalent) at Grade C/4 or above.
What's in It for You?
£13.50 per hour
Weekly pay
Immediate start available
Minimum 3-month assignment with potential for extension
No weekend working
Belfast City Centre location with excellent transport links
Full training and structured induction programme
Valuable experience within a leading financial services environment
Friendly, supportive and professional teamIf you're looking for an exciting customer-focused role with an immediate start and the opportunity to gain experience within a reputable financial services organisation, we'd love to hear from you.
Apply today or call Adecco Recruitment for more info!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.50 - £13.50 per hour