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Tate

Payroll and Client Services - Care Industry related

Tate Potters Bar
28,288
32 - 40 hour
new


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    Tate

    Payroll and Client Services - Care Industry related

    Tate Potters Bar
    28,288
    32 - 40 hour
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £28,288
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Payroll & Client Services Administrator

    Potters Bar (EN6) | Hybrid Working | £28,288 + Salary Review After Probation | 34-Hour Week | Office hours

    Have you worked with Direct Payments, Personal Health Budgets, Personal Budgets, in Social, Care or Healthcare setting in administration, payroll or finance and are looking for a role where you can genuinely make a difference?

    We're recruiting on behalf of a specialist organisation that supports service users and carers across the UK by managing funded payroll and payment services. Their work helps ensure individuals receive the support they need, and carers get paid accurately and on time, making this a rewarding opportunity to join a business where people are always at the heart of the service.

    What's On Offer?

    Starting salary of £28,288
    Salary increase following successful completion of probation
    Hybrid working arrangement
    34-hour working week
    Monday to Thursday: 9.00am to 5.00pm
    Friday: 9.00am to 4.00pm
    One-hour lunch break each day
    20 days annual leave plus Bank Holidays
    Additional Christmas leave at the discretion of the business
    Your birthday off each year
    Life Assurance at three times annual salary
    Private Health Insurance after two years' service
    24/7 access to a well-being support app
    Easily accessible office location with train and bus links into Potters Bar
    A well-loved office dog who is very much part of the team!

    About the Role

    This is a varied position combining administration, payroll support, client service and financial processing.

    You'll work closely with colleagues, carers, service users and clients across the UK, providing support primarily by telephone and email. Accuracy is important, but equally important is your ability to offer a professional, helpful and empathetic service.

    Typical responsibilities include:

    Processing payroll and payment-related administration
    Maintaining accurate client and financial records
    Responding to telephone and email enquiries
    Supporting carers and service users with payroll and payment queries
    Updating systems and documentation
    Ensuring information is processed accurately and efficiently
    Working collaboratively with colleagues to manage workloads and deadlines

    Training & Support

    You don't need to know everything on day one.

    A comprehensive induction programme will be provided, including approximately 4 to 6 weeks of office-based training where you'll spend time observing experienced colleagues and gaining practical hands-on experience.

    Following your induction, you'll move onto the team's hybrid working arrangement and continue to receive ongoing support and development.

    Who We're Looking For

    We'd particularly like to hear from candidates who have accounts and admin experience having worked within:

    Direct Payments services
    Personal Health Budgets
    Personal Budgets
    Adult Social Care
    Care homes
    Domiciliary care or home care agencies
    Local authority community care teams
    Healthcare
    Payroll, finance or accounts functions supporting care services specifically

    You'll be naturally organised, calm under pressure and capable of managing a busy workload in a methodical way. This role would suit someone who enjoys helping people, is highly accurate and takes pride in delivering excellent service.

    You'll be sure to bring:

    Administration, payroll, finance or accounts experience from the care industry or social services
    Knowledge of Direct Payments, care funding schemes or personal care budgets
    Strong organisational and prioritisation skills
    Excellent attention to detail
    Good written and verbal communication skills
    A proactive and supportive approach
    Confidence working with multiple tasks and deadlines

    Tate look forward to talking to you more about this employer and the opportunity and will be in touch with you to discuss how your relevant experience can be put to great use at this company!

    Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

    Tate is acting as an Employment Business in relation to this vacancy.

    Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
    Salary description

    £28288.00 - £28288.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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