Quality & Technical Supervisor
Salisbury
8.00am – 4.30pm Monday – Friday
Competitive Salary
Role Emphasis
A hands-on factory quality role with a structured development route into technical management.
My client is a growing UK-based business supplying portion-controlled products and packaging solutions to customers across the food service, beverage, travel and related markets. They work with customers and supply partners across the UK and Europe, with a strong focus on quality, service, innovation and responsible business practices.
Role Purpose
The Quality & Technical Supervisor will provide visible, day-to-day quality support within the factory. The postholder will help ensure that products, processes and records meet agreed food safety, legal, quality and customer requirements.
The role combines practical shop-floor quality assurance with controlled technical administration. It is intended for an ambitious quality professional who is ready to take greater ownership and develop, over time, towards a Technical Manager position as the business and their capability grow.
Key Responsibilities
Factory quality assurance and control
* Carry out routine quality, hygiene and good manufacturing practice inspections across production, warehouse and goods-in areas.
* Complete and verify start-up, in-process, changeover and finished-product quality checks in accordance with agreed procedures and inspection plans.
* Check product presentation, packaging, seals, coding, labelling, weights and other defined quality attributes.
* Monitor incoming materials, production processes and finished products, escalating concerns promptly.
* Review production and quality records for completeness, accuracy and timely completion.
* Provide a regular and approachable quality presence on the factory floor, supporting colleagues to understand and follow required standards.
* Identify deviations from agreed standards, stop or hold affected activity where authorised, and escalate significant food safety, legality or quality concerns immediately.
* Support the day-to-day implementation and verification of HACCP, allergen, traceability and other food safety controls.
* Complete scheduled verification checks and assist with traceability and product withdrawal or recall exercises.
* Support internal audits, hygiene inspections, GMP audits and preparations for BRCGS, customer and other third-party audits.
Scope and authority
The Quality & Technical Supervisor is responsible for the consistent execution, verification and administration of agreed quality controls. Overall ownership of the Quality Management System, BRCGS certification, HACCP approval, legal interpretation, customer technical strategy, supplier approval decisions and final technical product sign-off will remain with the designated senior manager until formally delegated as the postholder develops.
The postholder is expected to escalate any actual or suspected food safety, legality, authenticity or significant quality issue immediately and has authority to place affected product or activity on hold in accordance with company procedures.
Key Performance Indicators
* Completion of scheduled factory quality, hygiene and verification checks.
* Accuracy and completeness of quality and production records.
* Timely identification, escalation and closure of non-conformances.
* Completion and effectiveness of assigned corrective actions.
* Factory GMP, hygiene and internal audit performance.
* Traceability exercise performance and record retrieval.
* Reduction in repeat defects and recurring quality issues.
* Completion of agreed training and development objectives.
* Experience with GMP/Hygiene
* Practical experience with Quality Assurance within food manufacturing
* Basic Knowledge of HACCP
Development Pathway
* Further HACCP, internal auditor, BRCGS and root-cause analysis training.
* Increasing responsibility for internal audits, traceability, document control and sections of the Quality Management System.
* Participation in external audits, customer technical activity and supplier assurance.
* Greater involvement in specifications, risk assessment, incident management and technical projects.
* Formal review of readiness to progress into a Quality & Technical Manager or Technical Manager role when appropriate