Location: Cheadle
Duration: 2 Weeks Temporary Assignment
Start Date: Monday
Hours: Monday to Friday, 9:00am - 5:00pm
Pay Rate: £13ph - £14.50ph dependant on experience
About the Role
We are currently recruiting for a temporary Claims Handler to join a busy and friendly team based in Cheadle for an initial 2-week assignment.
This role will involve being the first point of contact for customers, taking inbound calls and gathering initial claims information before accurately directing cases to the appropriate department for further handling.
Key Responsibilities
Answer incoming calls from customers regarding new claims
Obtain and record important claim details accurately
Gather relevant information and documentation from customers
Log claims information onto internal systems
Pass completed claims information to the appropriate team
Provide excellent customer service at all times
Carry out general administrative duties as required
Maintain confidentiality and comply with company proceduresRequirements
Previous customer service, administration, call handling or claims experience desirable
Excellent communication and telephone manner
Strong attention to detail and accuracy
Good IT skills and ability to use multiple systems
Professional and empathetic approach when dealing with customers
Ability to work in a fast-paced environment
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.00 - £14.50 per hour