Key Account Manager
Location: Kent
Job Type: Full-Time, Permanent
Salary: £30,000 - £35,000 + Bonus + Car/Travel Allowance
Our client is a successful and growing independent drinks wholesaler supplying a wide range of customers across the licensed trade.
They are looking to appoint an experienced Key Account Manager to join their established sales team and take responsibility for developing and maintaining strong relationships with key customers.
This is a hands-on role within a fast-paced drinks business, combining account management, sales, customer relationships and operational involvement. The successful candidate will spend time both on-site and out in the field, working closely with customers and gaining a thorough understanding of how the wider business operates.
Previous experience within the drinks, beverage, licensed trade or wider food and beverage sector is highly desirable, and drinks industry experience is strongly preferred.
Key Responsibilities
* Manage and develop a portfolio of key customer accounts
* Build strong, long-term relationships with customers across the licensed trade
* Identify opportunities to grow existing accounts and increase sales
* Understand customer requirements and provide a high level of service
* Conduct regular customer visits and spend time out in trade
* Work closely with the wider sales team to identify new opportunities
* Monitor sales performance, customer activity and account development
* Support pricing, promotions and commercial initiatives
* Liaise with warehouse, transport and administration teams to ensure customers receive an excellent service
* Resolve customer queries and issues quickly and effectively
* Maintain accurate customer records and account information
* Work collaboratively across the business to ensure smooth order and delivery processes
A Hands-On Role
This isn't a traditional desk-based Key Account Manager position.
As part of your induction, you'll spend time working across different areas of the business to understand how everything operates. The role can be fast-paced and physically hands-on.
About You
To be successful, you will ideally have:
* Previous experience within the drinks, beverage, licensed trade or food & beverage industry
* Proven experience managing and developing customer accounts
* Strong commercial awareness and a track record of growing customer relationships
* Excellent communication and relationship-building skills
* Experience dealing with customers within the licensed trade would be advantageous
* A proactive and hands-on approach to your work
* The ability to work comfortably across both commercial and operational environments
* Strong organisation and attention to detail
* The ability to work at pace and adapt to changing priorities
* A genuine team-player mentality and willingness to get involved across the wider business
We're particularly interested in people who have built their career within the drinks or beverage industry and understand the products, customers and pace of the sector.
Why Join?
* Join an established and successful independent drinks business
* Work with a knowledgeable and experienced sales team
* Build and develop a portfolio of key customer accounts
* Genuine opportunity to make an impact on sales and customer relationships
* Varied role combining account management, sales and hands-on business exposure
* Supportive team environment
* Long-term career development and progression
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Salary description
£30000.00 - £35000.00 per year