Hospitality Learning Coach - FOH & BOH

Our client, a leading education and training provider, is seeking a Hospitality Learning Coach for a permanent position. This role is suited to an experienced hospitality professional who can use their industry knowledge to coach learners and support them in achieving their apprenticeship standards.

Key Responsibilities:

Coach learners in their workplace, supporting the development of hospitality knowledge, skills and behaviours
Work with learners across front of house and back of house environments, including food and beverage, reception, housekeeping and food production
Support learners to meet the requirements of their hospitality apprenticeship standard
Plan and deliver engaging training and coaching sessions tailored to individual learning needs
Monitor learner progress, provide constructive feedback and maintain accurate records
Build positive relationships with learners, employers and internal education teams
Work effectively towards targets and deadlines while maintaining high standards of learner support
Contribute to an inclusive, supportive and progressive learning environment

Job Requirements:

Experience in both front of house and back of house hospitality operations
Hotel and housekeeping experience is desirable
Relevant vocational experience in food and beverage, food production, reception, housekeeping, beverage service or hospitality team leadership
NVQ Level 2 in Hospitality or an equivalent qualification
Strong communication, organisation and self-motivation skills
Ability to work autonomously in high-demand environments and manage competing priorities
Commitment to supporting learners and helping others fulfil their potential
Understanding of workplace learning or an education environment would be advantageous

Desirable Qualifications and Experience:

Level 3 teaching qualification
NVQ Level 3 in Professional Cookery or Hospitality Supervision
BTEC Level 3 in Hospitality Management
Experience working in a work-based learning, training or education environment

Benefits:

Full training for new Learning Coaches, with support towards achieving a teaching qualification
Continuing professional development to support occupational expertise
25 days' annual leave, increasing with service, plus an additional day for a birthday
Holiday purchase scheme, flexible working and flexi-time options
Health cash plan, virtual GP service and wellbeing support
Enhanced sickness pay and family benefits
Pension scheme with employer matching up to 5%, plus life assurance
Recognition awards, long-service rewards and religious bank holiday swap options

Inclusion and Belonging:

Our client is committed to creating a diverse, inclusive and equitable workforce where everyone feels a sense of belonging. The organisation welcomes people from all backgrounds and values the experience and perspectives they bring to the learning community.
If you have a strong hospitality background and are passionate about training, coaching and helping others develop their careers, apply now for this Hospitality Learning Coach opportunity