Operations & Aftersales Coordinator

Ready to step into long-term office career with a supportive local team?

If you're a customer-focused administrator, coordinator, or switch-on professional with great communication skills and a good sense of humor, this is the opportunity you've been looking for.

Operations & Aftersales Coordinator

£25,500 - £27,000 per year
Desborough (LE16)

33 days holiday
Onsite parking
Life Assurance
Full training provided
Professional and personal growth opportunities
Annual pay reviews and promotion opportunities
Friendly, laid-back team environment
Join a market-leading specialist manufacturer providing essential build, maintenance, and support services to a UK-wide customer base. Operating from their Desborough site, they offer a collaborative, close-knit office culture where personality, adaptability, and team fit are valued far above industry experience.

Day-to-Day Responsibilities

Act as a central point of contact for customers, internal departments, third-party suppliers, and mobile workshop engineers.
Set up and maintain vehicle build folders, tracking progress through production, IVA inspections, and final handover.
Log incoming service requests, coordinate mobile engineers, and arrange travel logistics (hotels, transport) as required.
Handle general operational administration, including inputting engineer timesheets, updating CRM/Excel records, and issuing customer invoices.
Deal with live queries and breakdown requests, keeping customers updated and problem-solving alongside the Service Manager.
What We're Looking For

Communication & Personality: A confident, personable communicator who thrives in a close-knit, down-to-earth team and enjoys talking to engineers and customers alike.
Proactive & Organized: Highly organized with basic IT skills (Excel/Outlook) and the ability to multitask in a varied, fast-paced environment.
Relevant Interest or Background: Previous administrative experience with a genuine interest (or background) in automotive, engineering, or manufacturing. Supervisory switchers from hospitality, retail, or logistics are also encouraged to apply.
Career Stability: A proven, stable work history from someone seeking a long-term role with room to grow.
If this sounds of interest, do not hesitate to call (phone number removed) and speak to the hiring consultant, Hazel Luna.

Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.

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