Pay: £13.50 per hour
Start Date: 21 September 2026
End Date: 18 December 2026 initially
Contract: Temporary – potential permanent opportunity depending on business needs
Hours: Full-time, Monday to Friday
Shifts: Alternating 8:00am–5:00pm / 9:00am–6:00pm, with 1-hour lunch
DBS: Basic DBS required
Parking: No onsite parking
We are recruiting for an experienced Helpdesk Administrator to join a busy Operational and Technical team based in London.
This is a varied facilities administration role involving the coordination of planned and reactive maintenance works, contractor arrangements and day-to-day helpdesk activities. There may also be an opportunity for the successful temporary worker to secure a permanent position, subject to business requirements.
### The Role
Your responsibilities will include:
Administering, allocating and closing planned and reactive works using a CAFM system
Processing subcontractor service records, permits and associated documentation
Cross-referencing information against the CAFM system to ensure records are accurate and up to date
Providing administrative support to the Operational and Technical teams
Planning and allocating resources for direct and third-party works, including out-of-hours activity
Coordinating access arrangements for engineers and contractors, including access to secure areas
Arranging contractor and engineer parking where required and ensuring the correct access procedures are followed
Supporting the local team with general administration
Undertaking additional administrative duties as required by the Helpdesk Manager, Supervisor or management team
### What We're Looking For
The three key requirements are:
1. Previous Helpdesk Administrator or similar facilities experience
2. Good IT and administrative skills
3. Previous experience using a CAFM system
Experience within facilities management, building maintenance, engineering helpdesks or contractor coordination would be particularly relevant.
### Important
Due to the location of the role, applicants must be able to obtain a Basic DBS check.
£13\.50 per hour \| Central London \| Monday–Friday \| Immediate temporary opportunity
Salary description
£13.50 - £13.50 per hour