Location: Edinburgh - Flexi Hybrid
Salary: £32,000 - £36,000 DOE
Job Type: Full-time, Permanent
Hours: Mon-Fri, shifts from 8am to 6pm
Are you an experienced Business Travel Consultant who speaks Dutch and enjoys delivering a first-class service to corporate clients?
We're recruiting for an exciting opportunity with an established business travel organisation, offering a flexi-hybrid working model from their Edinburgh office.
This is a great opportunity for an experienced business travel professional who enjoys working with corporate clients, handling complex travel requirements and using their industry knowledge to find the best travel solutions.
The Role
As a Dutch Speaking Business Travel Consultant, you'll be responsible for managing travel requests from corporate clients from enquiry through to ticketing and completion.
Handling business travel enquiries and reservations in line with individual client travel policies
Providing knowledgeable advice and suitable travel options
Making and managing air, rail, hotel and other travel arrangements
Processing e-tickets and travel documentation
Handling fares, ticketing, changes and amendments
Managing refunds and cancellations
Monitoring and actioning queues
Ensuring tickets are issued within required deadlines
Providing accurate itinerary and fare information
Building and maintaining accurate traveller profiles
Researching itineraries and identifying cost-effective travel options
Arranging additional services including hotels, car hire, transfers and parking
Responding to online and email enquiries
Building strong relationships with clients and delivering consistently high levels of serviceWe're looking for someone who has:
Previous Business Travel Consultant experience
Excellent knowledge of fares and ticketing
GDS experience - Sabre experience would be highly desirable
Excellent attention to detail
Strong telephone and written communication skills
The ability to manage multiple requests and prioritise effectively
Experience working to strict deadlines
A calm and professional approach under pressure
Excellent customer service and relationship-building skills
The ability to work both independently and as part of a team
Fluent Dutch language skillsIdeally, you'll have around 2 years' experience in a client-facing business travel environment, although relevant experience and strong GDS/ticketing knowledge will also be considered.
What's on offer?
£32,000 - £36,000 salary, depending on experience
Flexi-hybrid working from Edinburgh
Permanent, full-time position
Opportunity to work with a varied corporate client base
A supportive team environment
Ongoing training and development
Interested?
If you're an experienced Business Travel Consultant who speaks Dutch and you're looking for your next opportunity in Edinburgh, we'd love to hear from you.
Apply now with your CV, or call Nichola on (phone number removed). Email your CV to
Salary description
£32000.00 - £36000.00 per year