Company Description
UM Education, founded in 2018, focuses on providing a holistic education experience for international students in the UK. With a commitment to student well-being and academic success, UM Education ensures that every aspect of a student's time in the UK is meaningful and enjoyable. The institution is AEGIS (Gold) and BSA accredited, reflecting its dedication to high standards in student care.
About the Role:
UM Education is seeking a dedicated International Student Coordinator/Assistant to support our students as they adapt to life and study in the UK. This full-time hybrid role combines on-site interaction with flexible remote work. You’ll play a key role in providing day-to-day support, ensuring students feel safe, confident, and cared for during their educational journey.
Key Responsibilities:
- Assist international students with daily tasks and personal support needs
- Help facilitate a smooth transition into UK academic and social life
- Communicate regularly with students and their families
- Collaborate with internal teams and external partners
- Uphold safeguarding protocols and ensure student well-being
Who You Are:
- Fluent in English and Mandarin (verbal and written)
- Experienced in student support, customer service, or similar roles
- Knowledgeable about the UK education system and safeguarding practices
- A strong communicator with cross-cultural sensitivity
- Able to work both independently and as part of a team
- Flexible and adaptable — we work around student and client schedules