Location: 128 Botcherby Avenue Carlisle Cumbria CA1 2TX
Contract Type: Permanent
Hours: 30 hours per week
Salary: £25,877.80-£30,868.31 (salary to be pro rata)
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
Melbourne View is a 24-hour supported housing service providing mental health support to 12 people living in their own self-contained flats. As a Recovery Worker, you'll work alongside residents to help them build confidence, develop independent living skills and achieve their personal recovery goals.
As this is a 24-hour service, you'll be required to work a flexible shift pattern, including early, late and overnight sleep-in shifts, as well as weekends and public holidays, to ensure continuous support for the people we work with. There are also opportunities to work additional hours through overtime for those who wish to increase their earnings.
Previous experience in supported housing, mental health or a similar support setting is desirable but not essential. We're looking for compassionate, motivated people who share our values and are committed to making a positive difference.
What You'll Do
You'll work collaboratively with people using our service to:
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Support them to manage and improve their physical and mental wellbeing.
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Develop independent living skills, including budgeting, tenancy sustainment, accessing education, employment and community services.
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Encourage choice, independence and active involvement in decisions about their lives.
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Build confidence, resilience and meaningful routines that support long-term recovery.
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Promote positive wellbeing and help people achieve goals that matter to them.
To Succeed in This Role, You'll Need
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Excellent communication and interpersonal skills, with the ability to build positive, trusting relationships.
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The ability to respond calmly, professionally and compassionately to sensitive and complex situations.
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A genuine passion for supporting people and advocating for those with mental health needs.
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The ability to work independently while also contributing effectively as part of a team.
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Strong organisational skills and the ability to maintain accurate, confidential records.
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A flexible approach to working shifts, including evenings, weekends, bank holidays and overnight sleep-ins.
To view the full job description please click here
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
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27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
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Pension scheme with 4.5% employer contribution, matched up to 6.5%
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Life assurance (3× annual salary)
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Enhanced sick pay and family-friendly pay
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Birthday leave and the option to buy up to 5 extra days’ annual leave
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Professional fee reimbursement for relevant qualifications
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24/7 online GP access and Employee Assistance Programme
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Recognition and long service awards via our Way to Go and Aspirations portals
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£500 Recommend a Friend bonus
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Cycle to Work scheme and Credit Union membership
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Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
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Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please contact our recruitment team
Salary description
£25877.00 - £30868.00 per year