Sales Coordinator

Sales Coordinator | Maidstone | Full-time or Part-time Considered | 25 Days Holiday + Bank Holidays | Join a growing business where you'll be the key link between customers and internal teams, managing orders, resolving enquiries and delivering an outstanding customer experience every day.
Sales Coordinator
Maidstone
Salary: Up to £30,000 per annum
Full-time (37.5 hours per week)
25 days holiday + bank holidays + long service awards
The Opportunity
Are you passionate about delivering exceptional customer service and looking for a role where you can make a real impact?
Our client is a successful and growing organisation seeking a Sales Coordinator to join their friendly and supportive team. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys building relationships, solving problems and working in a fast-paced environment.
As a key member of the team, you'll act as the main point of contact for customers, ensuring enquiries are handled efficiently and orders are processed accurately from start to finish.
Why Join Our Client?
* Supportive and collaborative team environment
* Opportunity to develop and grow your career
* Varied role with exposure to multiple departments
* Stable and expanding business
* Excellent holiday entitlement
* Friendly and professional working culture
Key Responsibilities
* Managing customer enquiries via phone and email
* Processing customer orders accurately and efficiently
* Building positive customer relationships
* Resolving queries and service issues professionally
* Maintaining accurate CRM records
* Supporting quotations and customer pricing enquiries
* Liaising with internal departments to ensure smooth order fulfilment
* Assisting with logistics and stock-related administration
* Identifying opportunities to improve customer service processes
* Providing general administrative support
What We're Looking For
* Previous customer service and administration experience
* Strong communication and interpersonal skills
* Excellent organisational and time management abilities
* High attention to detail and accuracy
* Experience using CRM systems
* SAP Business One experience would be advantageous
* A positive, proactive and solution-focused approach
* Ability to manage multiple priorities effectively
If you're looking for a rewarding customer-focused role within a growing business, we'd love to hear from you.
Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Morgan Jones:
Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website.
Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks – Facebook, Instagram, Twitter, or LinkedIn