We are a well-established family run business proud to be celebrating 65 years of ownership this year. Our people are fundamental to our success.
The Role
Are you someone who enjoys working behind the scenes to make everything run like clockwork — all while delivering warm and welcoming customer service? If so, you might be the perfect fit for our Day Porter role at Moor Hall Hotel & Spa, a charming, family-run hotel in the heart of Sutton Coldfield. As a Day Porter, you’ll play a vital part in ensuring our day-to-day operations and guest experiences run smoothly. This is a varied and active role that requires someone reliable, hands-on, and with a positive, can-do attitude.
The role requires flexibility to work 30 hours per week over 4 days on a rota basis which can include evenings and weekends.
Key Responsibilities
· Ability to perform physical tasks, including lifting and carrying, walking, and standing for extended periods.
· Good communication and customer service skills.
· Ability to work independently and as part of a team.
· Respond promptly to guest enquiries and ensure their needs are met with a friendly and professional attitude.
· Provide support to other departments to ensure smooth daily operations.
· Assist with setting up tables, chairs, and equipment for hotel events, conferences, or meetings.
· Be on hand to provide support to the events team, ensuring guests have everything they need during functions.
If you’d like to come and work for us, we can offer you –
· Up to £12.71 per hour
· A Company reward scheme
· Hotel and spa discounts
· 50% discount when dining in our restaurant
· Discounts when attending one of our special events
· Employee assistance programme
· A uniform
· Free gym membership
· Meals on duty
Moor Hall Hotel & Spa is a welcoming and well-established hotel where every team member is valued. If you're looking to take your next step in hospitality and want to be part of a friendly, supportive team – we’d love to hear from you!
Apply today and be part of something special
Salary description
£12.71 - £12.71 per hour