Edinburgh – hybrid working available after probation
£25,000 - £32,500 (plus annual profit share bonus)
Mon - Fri, 9am - 5pm
Overview:
Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.
They are looking for a Sales Support Coordinator to join their team providing administrative support to the regional teams in the management of customer and supplier orders. Working closely with suppliers & customers to build strong working relationships.
Duties for the Sales Support Coordinator will involve:
* Responding to incoming customer sales enquiries and general enquiries - via telephone / email
* Providing pricing, product availability, order updates and samples as requested.
* Process customer and supplier purchase orders
* Coordinate delivery of materials
* To manage the open orders / deliveries
* To liaise with supplier and logistics partners
* Reporting to the sales team / business
* To attend on an ad-hoc basis customer and supplier visits
* Handle invoice queries and credit requests
* To provide back up and support to other sales support coordinators
* Working with key contacts at main suppliers to ensure order book is up to date
* Coordinating hospitality, travel and accommodation requirements for regional events and functions
* Front of house cover for internal and external office meetings
* Update and maintain the customer and supplier database
* Any other duty deemed necessary by the management team to assist in
Essential Experience for the Sales Support Coordinator - this must be clearly demonstrated on your CV
* Previous relevant experience in a similar sales support role i.e order processing, logistics, sales admin, sales support etc
* Knowledge and understanding of the sales and purchase process
* Good administration, organisation, and time management skills
* Well-developed telephone call handling skills
* Excellent communication and writing skills
* Excellent numeracy skills
* Ability to work accurately and quickly with attention to detail
* Ability to work under pressure and make correct decisions
* Excellent computer skills – Microsoft Office and CRM systems
* Managing resources effectively
* Team player, excellent interpersonal skills, and the ability to work well with others
* Must reside within a commutable distance from the office
Further Details:
* 35 hour working week, Monday - Friday 9-5
* 25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time
* Annual company bonus scheme
Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful
Salary description
£25000.00 - £32500.00 per year