Location: Bristol, BS1
Contract: Temporary, initially 3 months
Hours: 37 hours per week
Positions: 3
Working pattern: Hybrid – office, onsite and home working
Driving licence: Required – pool car available
DBS: Standard DBS required
About the Role
We are looking for an experienced Housing Officer to join a busy Tenancy Management Team.
You will manage a designated housing patch, overseeing tenancies from start to finish and providing support to tenants to help sustain their tenancies.
The role will involve dealing with tenancy breaches, anti-social behaviour, hate crime, complaints and complex housing matters, while working closely with tenants, colleagues and partner agencies.
Key Responsibilities
* Manage a designated patch of tenancies and housing sites.
* Manage and prioritise a varied caseload.
* Deal with tenancy breaches, ASB and hate crime.
* Identify tenant support needs and make appropriate referrals.
* Handle complaints and complex enquiries.
* Work with residents, partner agencies and other professionals.
* Attend multi-agency meetings, case conferences and resident groups.
* Maintain accurate housing and case-management records.
* Support initiatives to improve local communities and housing estates.
About You
You will have previous experience within housing, public-sector or third-sector services, along with an understanding of tenancy management and relevant housing legislation.
You will also have experience managing caseloads or a designated patch and working effectively with tenants, partner agencies and colleagues.
A CIH or equivalent housing qualification is desirable but not essential.
Apply Now
If you are an experienced Housing Officer looking for a temporary opportunity in Bristol, we would like to hear from you.
Apply now to be considered for this role
Salary description
£18.75 - £23.79 per hour