The Role
An established and busy transport operation is looking for an experienced Traffic Operator to join its team.
You will play a key role in the day-to-day management of drivers and deliveries, ensuring jobs are completed efficiently, on time and in line with customer requirements. The role will involve regular communication with drivers, ports and customers, as well as resolving issues and delays as they arise.
Shifts: 4 on, 4 off nights
Package
Up to £38,000
Annual salary review
Annual bonus
25 days holiday plus 8 bank holidays on top from day 1 dependent on working pattern - to be discussed
Life assurance cover x3 from day 1.
Extensive holiday travel discounts
Key Duties & Responsibilities
Manage and communicate with multiple drivers throughout the day.
Liaise with ports to coordinate deliveries and collections.
Book delivery slots for port entries.
Use the TOPS transport system to record driver start and finish times.
Monitor driver ETAs and proactively chase drivers to ensure they remain on schedule.
Reroute jobs when required to minimise delays and maintain service levels.
Check and match all PODs (Proof of Delivery) against the correct jobs on the system.
Communicate with customers regarding potential delays and provide regular updates.
Resolve day-to-day transport issues quickly and efficiently.
Ensure accurate and timely updates are maintained across the transport system.
About You
The successful candidate will have:
Previous experience working as a Traffic Operator - essential.
Excellent written and verbal communication skills.
The ability to confidently communicate with drivers, customers and ports.
A willingness to work a 4 on 4 off shift pattern.
Excellent knowledge of UK geography.
The ability to work independently and use your own initiative.
Strong problem-solving skills with the ability to react quickly to changing situations.
Excellent organisational skills and attention to detail.
A flexible approach to meet the demands of a busy transport operation.
The Opportunity
This is an excellent opportunity for an experienced Traffic Operator looking to join a busy and fast-paced transport environment where no two days are the same. You will have an important role in coordinating drivers, managing deliveries and ensuring customers receive a reliable and efficient service.
WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.
WR Logistics is acting as an Employment Agency in relation to this vacancy
Salary description
£32000.00 - £38000.00 per year