Company Overview
Our client has been established for over 40 years and is one of the UK’s most highly awarded plumbing and heating companies, serving a loyal customer base across Kent and South London.
The business employs 35 full-time members of staff across its Orpington and Beckenham offices and engineering teams. They take great pride in their people, the quality of their workmanship and the service they provide.
With an average staff tenure of over seven years, the company has built a strong, experienced and dedicated team. All employees are directly employed on a permanent PAYE basis.
The business is successful and continuing to grow, with a strong focus on delivering exceptional workmanship, customer service and aftercare.
The Role
We are looking for an experienced, reliable and customer-focused Domestic Plumber to join the engineering team.
The role involves carrying out planned and reactive plumbing maintenance, fault finding, repairs and installations across a range of domestic properties.
You will work closely with the Operations Team and customers to ensure all work is completed efficiently, professionally and to a consistently high standard.
This role would suit an experienced Plumber who takes pride in their workmanship, has excellent attention to detail and is confident working independently in a busy service environment where priorities can change throughout the day.
Salary & Package
£38,000 – £42,000 per annum, depending on experience.
Company van provided with fully expensed fuel.
Overtime available.
Overtime paid at time and a half Monday to Saturday and time and a third on Sundays and Bank Holidays.
Call-out rota, currently approximately one week in rotation, depending on the number of engineers on the rota.
Weekend & Bank Holiday call-out: £100 standby payment plus 50% of the labour charge.
Monday to Friday call-out: no standby payment, plus 50% of the labour charge.
23 days' annual leave plus Bank Holidays.
NEST pension scheme.
Specialist tools provided.
PPE provided.
Company uniform provided.
Company mobile phone provided.
Permanent PAYE employment.
Long-term opportunity with an established and growing business.
Main Responsibilities
Carry out planned and reactive domestic plumbing maintenance and repairs.
Attend plumbing breakdowns and diagnose faults efficiently.
Carry out domestic plumbing installations, repairs and replacements.
Work on a wide range of domestic plumbing systems, fixtures and fittings.
Repair and maintain water supplies, pipework, taps, toilets, showers, cylinders and other plumbing components.
Install, maintain and repair hot and cold-water systems.
Work with unvented cylinders and associated components.
Identify and repair leaks, blockages and other plumbing issues.
Carry out fault finding and identify appropriate repair solutions.
Liaise professionally with customers and provide clear explanations of works carried out.
Identify additional works and report requirements to the Operations Team.
Keep the Operations Team updated on job progress and any issues encountered.
Manage daily workloads effectively and complete jobs within required timescales.
Participate in the call-out rota when required.
Ensure all work is completed safely and in accordance with current legislation, regulations and company procedures.
Maintain tools, equipment and company property to a high standard.
Represent the company professionally at all times.
Skills & Experience
Essential
Minimum 3 years' experience as a domestic Plumber.
Relevant City & Guilds, NVQ or other recognised plumbing qualifications.
Strong knowledge of domestic plumbing systems, components and installations.
Proven experience carrying out plumbing maintenance, fault finding and repairs.
Experience working with hot and cold-water systems.
Experience working with unvented cylinders.
Good understanding of pipework, valves, fittings and plumbing fixtures.
Ability to diagnose plumbing faults and identify appropriate solutions.
Excellent attention to detail and a methodical approach to work.
Strong customer service and communication skills.
Professional and considerate manner when dealing with customers.
Ability to manage workload effectively and work to deadlines.
Full UK driving licence.
Proactive, dependable and comfortable working independently and as part of a team.
Desirable
Experience working within a domestic service and maintenance environment.
Water Regulations qualification.
Experience working alongside heating engineers on combined plumbing and heating projects.
Additional plumbing or heating-related qualifications.
The Person
The successful candidate will be an experienced and professional Domestic Plumber who takes genuine pride in their work and is committed to delivering excellent customer service.
You will be confident diagnosing faults, working independently and finding practical solutions on site. You will also have strong communication skills and be comfortable working directly with customers and alongside the wider Operations and Engineering teams.
A reliable, professional and considerate approach is essential, as you will be working directly in customers' homes and representing a highly reputable business.
The Opportunity
This is an excellent opportunity for an experienced Domestic Plumber to join a successful, growing and well-established business that genuinely values its people.
With over 40 years of industry experience, a loyal customer base, an experienced engineering team and a comprehensive employment package, this is an opportunity to build a long-term career with a stable and respected plumbing and heating company.
The role offers a competitive salary, fully expensed company van and fuel, regular opportunities for overtime and additional call-out earnings, together with a strong benefits package.
How to Apply
If you are interested in this opportunity and feel you have the skills and experience required, please send us a copy of your most up-to-date CV for consideration.
If you know someone who may be a suitable fit for the role, please feel free to pass the opportunity on to them or share their details with us
Salary description
£38000.00 - £42000.00 per year