📍 Shrewsbury, UK
🕒 Full-Time
About the Role
All Pump Solutions (APS) is looking for an organised and proactive Sales & Operations Assistant to support our sales, operations, and business development activities.
This is a varied role that combines project coordination, CRM management, follow-up tracking, sales administration, and marketing support. You'll play a key part in keeping projects, orders, and sales activities moving forward while ensuring data and processes are maintained to a high standard.
Key Responsibilities
Order Processing & Operations Support
- Monitor order processing to ensure procedures are followed correctly
- Coordinate between sales, operations, and other departments for smooth project handovers
- Maintain project trackers and highlight any delays or issues
- Support coordination of internal operations meetings
Follow-Up Management
- Track actions across sales, operations, business development, and marketing
- Maintain follow-up logs and monitor overdue actions
- Liaise with customers, suppliers, and internal teams to obtain updates, approvals, and responses
- Provide regular progress updates to management
Business Development Support
- Coordinate meetings and prepare materials
- Track leads and opportunities
- Maintain records of business development activity and actions
Sales & CRM Administration
- Maintain Pipedrive CRM data and pipeline accuracy
- Prepare sales presentations and supporting documents
- Assist the sales team with proposal formatting and follow-up scheduling
- Follow up opportunities to keep them progressing through the pipeline
Marketing Administration
- Coordinate marketing activities and content schedules
- Support document and brand consistency
- Liaise with external marketing suppliers and freelancers
Supplier & Delivery Coordination
- Liaise with suppliers to obtain and monitor delivery dates.
- Chase outstanding deliveries and communicate delays to project teams.
- Assist in resolving supplier defects, shortages and warranty issues.
- Maintain records of outstanding supplier actions.
Document Control
- Maintain filing and version control systems
- Ensure documents are managed in line with company procedures
What We're Looking For
Essential
✅ Administrative or coordination experience
✅ Comfortable using CRM systems, Microsoft 365, and project tracking tools
✅ Excellent attention to detail
✅ Strong communication and organisational skills
✅ Ability to prioritise and manage multiple tasks
✅ Confident using the phone
✅ A proactive approach to following up and driving actions to completion
Desirable
⭐ Experience with Pipedrive or similar CRM systems
⭐ Experience with Smartsheet or project management tools
⭐ Experience producing sales or marketing materials
⭐ Ambition to develop into a more senior coordination or Executive Assistant role
Why Join APS?
You'll become part of a growing and supportive team, working across a range of exciting projects within the water and utilities sector. This role offers excellent exposure to sales, operations, business development, and marketing, making it a great opportunity for someone looking to build a long-term career in project and business coordination.