Role Description The Operations and Logistics Coordinator is a contract role based in the London Area, United Kingdom, with a hybrid work arrangement that allows for a mix of on-site and work-from-home. This role is responsible for coordinating daily logistics activities, including order processing, shipment tracking, and ensuring timely delivery to customers and retail partners. The coordinator manages inventory records, supports stock replenishment, and collaborates with internal teams and external suppliers to maintain smooth supply chain operations. Day-to-day tasks include analyzing operational data, resolving delivery or inventory issues, updating systems and documentation, and communicating with stakeholders to ensure an efficient and reliable customer experience.
Qualifications
- Candidates should possess strong analytical skills to interpret data, monitor performance metrics, and support decision-making.
- Candidates should possess effective communication skills to collaborate with cross-functional teams, suppliers, and customers.
- Candidates should possess customer service skills to handle inquiries, resolve issues, and maintain a positive brand experience.
- Candidates should possess inventory management skills to track stock levels, manage replenishment, and support accurate reporting.
- Candidates should possess supply chain management skills to coordinate logistics, optimize processes, and support end-to-end operations.
- Relevant experience in fashion, retail, or e-commerce operations is beneficial.
- Strong organizational skills, attention to detail, and proficiency with spreadsheets or ERP systems are beneficial.
- A diploma or degree in business, logistics, supply chain, or a related field is advantageous but not mandatory.