Technical Illustrator / Product Instruction Designer

Do you take genuine satisfaction in a set of instructions that just works - where someone opens the box, follows the diagrams, and never once has to reread a step?

We're working with a leading design-led brand in the luxury interiors sector to find a Technical Illustrator to join their R&D team. Founded in the late 1990s and still driven by the same design philosophy, they've grown from a British start-up into a globally recognised name, with products now selling in over 90 countries and established subsidiaries in the US and Asia. It's a business built on craftsmanship, precision and the belief that good design demands simplicity, and that thinking extends all the way to the documentation that goes in the box.

The Role

You'll be responsible for creating clear, step-by-step diagrammatic installation instructions for new and existing products, taking a design from engineering data through to the finished guide a customer or installer uses. Alongside this, you'll generate product markings for compliance purposes.

Most product imagery is generated in SolidWorks Composer and then brought together in Adobe InDesign and Illustrator, with some illustration created directly within the Adobe suite. You'll also work with a bespoke Product Lifecycle Management system.

You'll report to the Technical Manager and work closely with product development engineers, but you'll manage your own workload against product launch deadlines, so this suits someone organised and self-directed who can keep multiple launches moving at once.

What We're Looking For

We're open on background here. You might come from a technical illustration or documentation role with extensive experience producing product instructions, or you might be a SolidWorks Composer specialist from another sector entirely. The product matters less than the craft.

Either substantial experience designing step-by-step product installation instructions, or strong hands-on experience with SolidWorks Composer
Confident with Adobe InDesign and Illustrator
An eye for clarity and simplicity - able to reduce a complex assembly into something anyone can follow
Comfortable working from engineering data and collaborating with development engineers
Self-managing, with the discipline to hit launch deadlines without being chased
Experience generating compliance markings is useful, though not essentialA genuine passion for this area of design goes a long way here. If you're someone who takes an interest in how things go together, whether that's DIY, assembly or self-build, and can bring that practical, user's-eye perspective into your work, you'll do well in this role.

Why This One

A specialist, craft-focused role within a premium, design-led brand with real heritage
Direct involvement in product launches, working alongside R&D engineers from early in the process
Genuine ownership of your workload and output
A creative environment where quality and attention to detail are taken seriously at every levelDue to the location of the offices, this position will suit those commuting from areas such as Bishops Stortford, Harlow, Cambridge, St Albans, Chelmsford, Cheshunt, Hertford, Enfield, London, Brentwood, Basildon, Colchester, Braintree and Welwyn Garden City.

Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England.

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