Self-employed Certified Enforcement Agent

Self-Employed Enforcement Agent

Location: Gloucester

Contract Type: Self-Employed

Earnings: Attractive & competitive commission structure with enhanced invoicing model / Realistic OTE £35,000–£90,000

Working Hours: Flexible – you choose your own hours

Essential Requirements

EA Certificate & Level 2 Taking Control of Goods Qualification
Previous experience working as an Enforcement Agent
Strong communication, listening and negotiation skills
Self-motivated with a proactive approach to work
Flexible and adaptable approach to different situations
Empathetic and professional approach when dealing with charge payers
Strong understanding of ethical enforcement and the importance of treating people with respect and dignityAbout the Opportunity

We are currently recruiting on behalf of our client for experienced Enforcement Agents to cover Gloucester and the surrounding area.

This is an exciting opportunity for a driven, proactive and hardworking Enforcement Agent to join an award-winning, nationwide enforcement company with employees working across England and Wales.

The successful candidate will be responsible for visiting addresses within their local area to enforce Warrants and Liability Orders on behalf of clients, with the aim of securing payment of unpaid debts.

The role offers genuine flexibility, with you choosing your own working hours, alongside an attractive and competitive commission structure and enhanced invoicing model.

You will work closely with office-based colleagues while managing your own caseload and dealing directly with charge payers in a professional, ethical and empathetic manner.

What’s in it for you?

Realistic OTE of £35,000–£90,000
Attractive and competitive commission structure
Enhanced invoicing model
Complete flexibility – you choose your own hours
Opportunity to work with an established nationwide enforcement business
Support from experienced office-based colleagues
Opportunity to develop your earnings based on your own performance
Varied field-based role within your local area
Opportunity to work within a business focused on ethical enforcementAbout the Role

As a Self-Employed Enforcement Agent, you will:

Travel to various addresses within your local area to enforce Warrants and Liability Orders on behalf of clients
Obtain payments towards unpaid debts
Identify and assess the financial circumstances of charge payers
Capture key income and financial information during visits
Assist charge payers with completing income and expenditure forms and questionnaires where required
Request payment in full (PIF) where appropriate
Agree affordable repayment arrangements to help charge payers resolve their outstanding debts
Identify and assess vulnerability and signpost individuals to appropriate support services where required
Liaise with office-based colleagues regarding active cases
Oversee payments received on cases allocated to you
Handle cash payments and manage receipts and other required documentation
Compile concise reports following visits
Complete all necessary paperwork accurately
Take control of goods and remove goods where necessary
Gather relevant intelligence regarding local demographics or a charge payer’s circumstances
Report relevant information back to the client to assist with their reporting and casework
Maintain strict client confidentiality at all times
Comply with Data Protection legislation and, where appropriate, Freedom of Information requirements
Carry out all enforcement activity lawfully and in accordance with relevant legislation
Observe all Health & Safety requirements when carrying out enforcement activity
Work in accordance with the Taking Control of Goods National Standards
Identify opportunities for continuous improvement and provide feedback to management on operational efficienciesSkills & Attributes

Excellent communication skills with the ability to tailor your approach to different audiences
Confident, clear and tactful when dealing with charge payers
Strong listening and negotiation skills
Ability to build rapport and gain respect
Self-motivated with a proactive “can do” attitude
Flexible and adaptable, recognising that every situation is different
Ethical and professional approach to enforcement
Empathetic when dealing with individuals experiencing financial difficulties
Able to treat charge payers with respect and dignity, regardless of their circumstances
Confident working independently in a field-based environment
Strong attention to detail and ability to complete accurate reports and documentation
Committed to maintaining confidentiality and professional standardsAbout You

You will be an experienced and certified Enforcement Agent with an EA Certificate and Level 2 Taking Control of Goods Qualification, together with excellent communication, negotiation and interpersonal skills.

You will be comfortable working independently, managing your own time and travelling to addresses throughout your local area. You will also demonstrate a strong commitment to ethical enforcement, understanding the importance of treating charge payers fairly, respectfully and with empathy.

This opportunity is ideally suited to a self-motivated Enforcement Agent looking for greater flexibility and the opportunity to maximise their earnings through a competitive commission structure.

If you are a qualified Enforcement Agent based in Gloucester or the surrounding area and are looking for a flexible self-employed opportunity with attractive earning potential, apply today to find out more